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General Manager - Kingwood

JETSET Pilates
1 day ago
Full-time
On-site
Houston, TX

JobsCloseBy Editorial Insights

JETSET Pilates is seeking a full-time General Manager for the Kingwood area of Houston who will lead studio growth, develop the team, and embody the brand’s client-first culture. The role blends leadership, operations, and people management, and requires completing the JETSET Pilates training and teaching an average of eight classes per week while being in the studio for at least 25 class sessions weekly. You’ll own day-to-day operations, analyze KPIs, drive local marketing, create staff schedules, manage inventory, and plan team events, while building relationships with the local wellness community and potential corporate partners. To apply, show measurable results in studio growth, hiring and coaching talent, and delivering exceptional client experiences, and tailor your resume to highlight leadership, operations, and revenue impact.

JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.

The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.

The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.

Duties and Responsibilities

  • Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
  • Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
  • Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
  • Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
  • Ensure all client inquiries, issues, and concerns receive a positive and timely response.
  • Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
  • Create, monitor, and maintain class and staff schedules.
  • Maintain inventory for supplies, retail, and beverages as needed.
  • Plan and host team meetings and social events.  
  • Oversee hiring of instructors and studio leads and ensure career growth
  • Drive studio performance on metrics like number of classes, utilization, first visits, and memberships