General Manager | Residential Aged Care

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Infinite Aged Care is seeking a General Manager for Casa Mia Padstow, a 100-bed residential aged care home on the Sydney north shore. This pivotal leadership role centers on ensuring residents receive outstanding care in a safe, welcoming setting while building a high trust, collaborative team culture. You will drive day to day operations, occupancy and admissions strategies, and be accountable for P&L budgeting and compliance with aged care standards and NDIS requirements, with support from corporate specialists. The ideal candidate blends authentic people leadership with strong stakeholder management, a track record of cultural change, and financially savvy decision making. To apply, tailor your resume to highlight accreditation know how, funding literacy, KPI driven outcomes and staff development; reach out to Katie Le Page for more information and explore Casa Mia and Infinite Care pages.

Our Leadership Role

Our General Managers are the heart and soul of ensuring our residents always gain the best care and access to safe facilities to live their best lives!! We take their care very seriously and fully appreciate our home is their home every day!!! We have an exciting leadership role available at our Padstow Sydney care home called Casa Mia. True to its name, Casa Mia – meaning “my home” – offers a welcoming and personal approach to the 100-bed care home in the quiet suburb. Surrounded by beautifully landscaped gardens and expansive lawns, Case Mia is designed to be both a sanctuary and a vibrant community where residents can live comfortably and confidently. Explore more about Casa Mia via this link Infinite Care Casa Mia | Padstow Aged Care Home NSW

About Us

• At Infinite, we have a vision to be an innovator in delivering best in class residential aged care services across Australia.
• Our culture is anchored on core values, inclusive and supportive behaviours and striving for operational excellence putting the resident at the heart of our everyday!
• We believe the right talent for us needs to be rewarded and supported to be their best. We offer competitive salary with industry leading incentives.
• Join a highly collaborative and inclusive leadership team that elevates your operational successes and high trust relationships.
• Advanced organisational structure partnering with corporate head office specialists' teams uplifting your capabilities and people leadership.
• Wide range of self-paced micro professional development avenues
• Annual national conference on the Gold Coast to meet and collaborate with your peers just to name a few things that make us a great place to work.

About You

You will be an authentic, compassionate and value centric people leader who aligns with our philosophy and core values on resident wellbeing, quality of care, employee engagement and operational excellence!! You are a natural people person who thrives when being with your people --- walking the floors touching base with residents, their families and our staff whilst leveraging your strong capabilities as below;

• Senior leadership capabilities across the dynamic operations in a residential aged care facility, including aged care accreditation standards, aged care legislation and a strong working knowledge of aged care funding.
• A highly collaborative, approachable, and influential leadership style focused on the provision of clinical care and customer service to residents, and the management of staff.
• Strong leadership skills and ability to influence all stakeholders to achieve outcomes and achieve cultural change.
• Superior communication skills verbal, written & an appreciation for a multi-cultural healthcare workforce.
• Passion and commercial flair to profitability of your business, developing occupancy sales strategies and a strong commitment to both local community allied health & sector networking experience to underpin your occupancy and admissions strategy.
• Very comfortable in a KPIs and service level (SLA's) performance, people engagement and workplace safety environment whereby you skilfully use these frameworks to driver operational excellence and a high trust environment.
• Astuteness across P&L's, Budgeting, and financial management acumen.
• Ability to put systems and processes in place at every level of a new business/facility.
• You are solution focused and think innovatively to achieve the highest level of staff engagement, resident outcomes, and satisfaction.
• Have the necessary NDIS sector compliance requirements.

Learn more life at Infinite!

Infinite’s growth journey can be viewed via our company page: Aged Care Provider - Redefining a New Generation of Residential Care (infin8care.com.au)

If you would like to know more about us or this position before applying, then then please reach out to Katie Le Page - Talent Acquisition Manager via [email protected]