Global Sales Programs Manager
AramexPurpose of the Job
This role is instrumental in designing, implementing, and governing global sales programs, ensuring sales excellence, and translating complex performance data into actionable strategies for our C-level executives and regional sales leadership.
This role requires a unique blend of strategic thinking, robust Sales project management (SPMO), exceptional communication skills (including public speaking and C-level presentations), and the ability to drive change in a globally diverse and evolving environment.
The Sales Programs & Business Performance Manager will lead the charge in establishing sales fundamentals where needed, polishing existing processes, and relentlessly driving execution.
Job Description
Global Sales Program Leadership & Governance:
• Lead, design, and implement high-impact global sales programs (e.g., new sales methodologies, pipeline acceleration), owning the entire lifecycle from concept to execution.
• Establish and rigorously manage a Sales Project Management Office (SPMO) for all major global sales development initiatives, ensuring accountability, timely delivery, and risk mitigation.
• Drive global program adoption and navigate resistance, acting as a strategic governance point to ensure consistency and collaboration across regions.
Sales Performance Management & Strategic Communication:
• Develop and own global sales performance frameworks and KPIs, providing critical business insights to drive sales effectiveness.
• Prepare and deliver high-impact, C-level executive presentations on sales performance, leading strategic pipeline, and performance review calls with senior leadership.
• Translate complex data into clear, actionable narratives that inform strategic decisions and drive accountability.
Functional Analytics & Business Intelligence
• Serve as the primary business owner for sales analytics, defining requirements for the Data & Analytics team and translating insights into strategic recommendations.
• Provide strategic input for global sales forecasting and target-setting processes, ensuring accuracy and alignment with business goals.
• Analyze the effectiveness of sales incentive programs, proposing data-backed optimizations.
Sales Methodologies & Operational Excellence
• Drive the build-out and refinement of sales development fundamentals, establishing robust processes where needed and enhancing existing ones globally.
• Act as a key knowledge transfer point and coach, sharing best practices and elevating capabilities across regional sales development teams.
• Relentlessly drive execution, ensuring strategies translate into tangible outcomes and measurable improvements in sales performance.
Job Requirements - Experience and Education
• Education: Bachelor’s degree in business, finance, engineering, or a related field.
• Experience: 10-12 years in Sales Operations, CRM, or Commercial Excellence, preferably within a regional or multi-market role.
Mandatory Technical Skills:
o Salesforce.com experience is mandatory, with a strong understanding of CRM adoption strategies.
o Proficiency in PowerPoint for executive reporting and Excel for commercial analysis is mandatory.
o Experience with budgeting, incentive planning, and forecasting methodologies are mandatory.
o Experience in project management routines and tools are mandatory.
Soft Skills & Competencies:
o Strong execution mindset, with the ability to operationalize strategies and drive measurable outcomes.
o Ability to influence and coordinate across regional sales teams without direct reporting authority.
o Excellent stakeholder management and cross-functional collaboration skills.
o Strong problem-solving & analytical mindset, with an ability to identify improvement opportunities.
o Customer-centric approach with attention to detail and process optimization.