Graduate Trainee - Customer Value Proposition Specialist (UAE NATIONALS))

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Emirates NBD is seeking a Graduate Trainee to join as a UAE Nationals program Customer Value Proposition Specialist for RBWM International, driving the design and support of value propositions across markets (KSA, Egypt, Türkiye, India, London, Singapore) to grow market share and profitability. You will own customer insights for these markets, identify gaps and enhance retail propositions and digital capabilities, design propositions by segments from mass to private banking, and shape digital value strategies to support cross-border and non-resident programs. To apply, tailor your CV to show data-driven analytics, customer insights and cross-market collaboration, highlight international exposure or internships, and show a genuine interest in RBWM and Emirates NBD’s digital journey.

Consumer Value Proposition - RBWM International

Customer Value Proposition Specialist, RBWM International will be responsible for designing, developing, and supporting countries in customer value proposition for RBWM International Markets (KSA, Egypt, Türkiye, India, London & Singapore), with the purpose of maximizing growth, market share & profitability for the business. 

The role entails taking ownership of: 

• Customer insight ownership and development for international markets
• Identify gaps and carry out enhancement of retail products, segment propositions and digital banking capabilities
• Design & Development of Value Proposition based on customer segmentation e.g., mass, emerging affluent, affluent, private banking 
• Digital customer value proposition & strategy development – input on digitalization, mobile platform etc.
• Build cross-border and non-resident customer programs.