Guest Service Agent

JobsCloseBy Editorial Insights

Travelodge Hotel Wellington seeks a Guest Services Agent who thrives on putting others first, a true people person who serves as the go-to for guests, manages admin, and offers real local advice. The role blends front desk hospitality with city know-how, helping guests enjoy memorable stays and uncover Wellington’s best kept secrets. You’ll bring warmth, authenticity, organisation and flexibility, and you’ll go the extra mile to make guests feel at home while contributing to a collaborative, growth-minded team. To apply, share concrete examples of standout service, show your local knowledge and multitasking skills, and tailor your resume to front desk duties. Positivity and charisma matter most here.

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We’re looking for a Guest Services Agent with a twist at Travelodge Hotel Wellington.

For starters, you’ll love putting others first and you’re smiling when they are – you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal.

A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.

What you don’t know, you’ll find out to unlock unrivalled staycations. Plus, you’ll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).

Like us, you always go the extra mile to make guests feel at home. So do we. It’s the reason our guests book, repeat book and love us – and it’s why we want you on our team.

Make no mistake, we’re looking for talented people. But the payoff is big; there’s endless possibilities, a great team and the chance to make a real difference.

Like you, we wake up with a positive mindset, roll up our sleeves and make the most of whatever comes our way. Every day.

We value people with authentic charisma, celebrate the uniqueness of every team member and are big on sharing the rewards.

If this sounds like your place, then dive in and find more. You deserve it.