Guest Service Representative

JobsCloseBy Editorial Insights

Nothing Bundt Cakes in Oxford, MS is hiring Guest Service Representatives for part-time and full-time onsite roles. The position centers on creating a warm, welcoming guest experience, greeting walk-ins, processing orders, and assisting with cake decorations and packaging, with a strong emphasis on punctual attendance. The company promotes flexible scheduling, paid time off for part-timers, and health insurance for full-time staff, plus a locally owned feel and opportunities to grow within the brand. Hourly pay ranges roughly from $10 to $14 depending on availability and experience. To apply, highlight customer service excellence, reliability, and a positive, can-do attitude, tailor your resume to showcase teamwork and problem solving, mention availability, and align with the brand values like Servant’s Heart and genuine connections.

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Location:
Full-time and Part-time positions available.

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis.  The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. 

Accountabilities/Duties: 

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
• Processes guest orders efficiently and accurately
• Assists the Crafter in preparing cake decorations and packaging supplies as needed. 
• Maintains a consistent work attendance and punctuality record.  

 We are a team that prides ourselves in offering:•    A warm and welcoming environment.•    The ability to make genuine, positive connections with coworkers.•    Flexible scheduling with guaranteed hours.•    Commitment to your personal success and development.•    Experience in a top national brand that prides itself in guest service and quality cakes.

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Benefits:

• Paid-time off (even for part-timers)
• Full-time team members have the option for health insurance coverage, paid in part by the company.
• Flexible Scheduling
• Great entry-level role to build your experience and grow!
• Locally owned company so you'll feel more like family than a number
• Risiliant business that didn't have to close during COVID
• Work/life balance
• Not under-staffed so you won't be over-worked.
• $11 - $14 per hour based on availability and experience

Compensation: $10.00 - $12.00 per hour

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

 

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