Hardware/Tools Associate

JobsCloseBy Editorial Insights

J.D. Irving, Limited is seeking a Hardware/Tools Associate to engage customers, assess needs, and guide product choices while upholding safety and strong service. The role blends product knowledge with quotes, material lists, and follow ups, with a starting wage of 17.25 per hour and rotating day, evening, and weekend shifts onsite in Charlottetown. Key requirements include excellent communication and teamwork, sales or customer service experience, attention to detail, the ability to lift 55 lbs, and comfort using the D635 order system; bilingualism is a plus. Apply by tailoring your resume to show measurable sales impact, safety focus, hardware knowledge, and flexibility, even if you do not meet every criterion.

As a Hardware/Tools Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience. Starting hourly wage is $17.25.

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge 
• Clarify and understand customers’ needs and take them to the best solution for their projects.  
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions 
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service  
• Resolve customer challenges quickly and efficiently. 
• Continually learn about products and market conditions

• 
  Excellent communication and team player 

• Sales and customer service experience 

• Possess a high level of attention to details 

• Ability to lift 55 lbs.

• Ability to workdays/evening/weekends (rotating shifts) 

• Ability to learn and operate the applicable computer system (D635) used to process orders 

• Grade 12 diploma or equivalent considered an asset

• Bilingual – French/English considered an asset

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.  At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.