Head of Digital Delivery - Manager of Digital Solutions

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Tauranga City Council is seeking a senior leader to head Digital Services as Manager Digital Solutions, overseeing end-to-end delivery of digital products, platforms and programmes that align to the long-term plan and deliver measurable value for the community. The role turns strategy into funded roadmaps, partners with executives and governance groups, drives benefits realisation and governance, and supports scalable, secure digital services for Tauranga’s growing city. You’ll bring significant senior leadership in digital delivery, Agile or hybrid methodologies, plus programme and vendor management, ERP experience (ideally SAP), strong stakeholder engagement, and cloud or DevOps literacy. Apply online by 13 September; tailor your resume to show measurable outcomes, governance and ERP experience, and readiness to work onsite in Tauranga.

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

This is a senior, head-of-function leadership role within Digital Services, internally titled Manager Digital Solutions. You’ll lead the end-to-end delivery of digital products, platforms and programmes that support Tauranga City Council’s long-term plan and deliver measurable value for our community.

This role is focused on turning strategy into prioritised, funded and delivered digital initiatives that improve customer experience, operational efficiency, resilience and trust.

In this role, you’ll:

• Lead a high-performing digital delivery function across products, platforms and programmes.
• Translate strategy into prioritised roadmaps aligned to funding, growth and community needs.
• Partner with executives, elected members, governance groups and stakeholders to deliver digital initiatives.
• Drive value from digital investment through governance, benefits realisation and reporting.
• Support scalable, secure and sustainable digital services for Tauranga’s communities.

This is an opportunity to shape how digital solutions are delivered across Council, helping build modern, resilient and customer-centred services for one of New Zealand’s fastest-growing cities.

Ngā Pukenga | What you’ll need to succeed

To succeed in this role, you’ll bring significant senior leadership experience in digital delivery, programme or portfolio management, and enterprise-scale technology environments. You’ll be confident leading teams, influencing senior stakeholders, and delivering digital transformation in a complex, multi-stakeholder setting.

You’ll also bring:

• Experience in digital delivery frameworks such as Agile, Waterfall or hybrid approaches.
• Strong programme, portfolio, commercial and vendor management capability.
• Experience supporting enterprise-scale ERP environments, ideally modern SAP platforms.
• Strong leadership, communication, negotiation and stakeholder engagement skills.
• A good understanding of ICT management frameworks, architecture, DevOps and cloud platforms.
• The ability to work with governance boards, elected officials or senior decision-makers.

Experience in local government, or a similarly complex operating environment, would be an advantage.

Tō Tātou Kaunihera | About Tauranga City Council

At Tauranga City Council, our work has a direct impact on the city and the people who call it home. From planning for growth to delivering everyday services, our teams help shape a city we can all be proud of.

If you’re collaborative, forward-thinking, and community minded, you’ll find meaningful work and opportunity here.

We offer a supportive and flexible workplace, with benefits including 5 weeks’ annual leave, flexible hours and career development opportunities.

You can find out more about working at Tauranga City Council here.

Te Tukanga | How to apply

To submit your application, please apply online, as we are unable to accept applications via email.

Applications will close Sunday 13th September

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at [email protected]

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Job Description: Head of Digital Delivery - Manager of Digital Solutions