Head - RLM

JobsCloseBy Editorial Insights

Apparel Group seeks a Head of Retail Lifecycle Management to define and execute the RLM platform roadmap, establish governance for Blue Yonder and Increff, and lead end-to-end implementation across merchandising, planning, allocation and replenishment in a full-time onsite role in the UAE. The ideal candidate has 10+ years in retail lifecycle management or supply chain technology, a proven track record of platform implementation, data governance expertise, and strong change management and stakeholder skills. Focus areas are process standardization, KPI driven optimization, and seamless system integration with IT and Supply Chain. To apply, tailor your resume to showcase strategic roadmaps, platform performance, adoption metrics, vendor collaboration, and clear, quantified outcomes; include a concise cover letter linking your leadership style to driving adoption and continuous innovation.

1) Platform Strategy & Governance 

 Define and execute the strategic roadmap for RLM platforms such as Blue Yonder and Increff. 

 Establish governance frameworks to ensure compliance, scalability, and alignment with business objectives

.  Drive continuous improvement and innovation in retail lifecycle management processes.

2) System Implementation & Optimization 

 Oversee end-to-end implementation, configuration, and integration of RLM platforms across business units.  Ensure platform performance, reliability, and seamless connectivity with upstream and downstream systems.  Identify and resolve system bottlenecks, ensuring optimal utilization of technology

3) Process Standardization & Operational Excellence 

 Lead initiatives to standardize retail lifecycle processes across merchandising, planning, allocation, and replenishment. 

 Develop and enforce best practices for data accuracy, inventory visibility, and demand forecasting.

  Monitor KPIs to measure adoption, efficiency, and operational improvements.

4) Stakeholder Engagement & Change Management 

 Collaborate with cross-functional teams (IT, Merchandising, Supply Chain) to align RLM capabilities with business needs. 

 Drive user adoption through training, communication, and change management programs. 

 Act as a key liaison with platform vendors, ensuring timely upgrades, support, and feature enhancements.

Qualifications & Skills

  Bachelor’s or Master’s degree in Supply Chain Management, Retail Operations, Business Administration, or related field.

  10+ years of experience in retail lifecycle management, merchandising, or supply chain technology leadership. 

 Proven expertise in implementing and managing RLM platforms such as Blue Yonder and Increff.

  Strong understanding of retail processes including assortment planning, allocation, replenishment, and inventory optimization. 

 Experience in driving process standardization and operational excellence across large-scale retail organizations. 

 Proficiency in system integration, data governance, and platform performance optimization.

  Excellent leadership and stakeholder management skills with the ability to influence at all organizational levels.

  Strong analytical and problem-solving capabilities with a focus on data-driven decision-making. 

 Exceptional communication and change management skills to drive adoption and transformation.

  Familiarity with emerging retail technologies and trends to ensure continuous innovation.