Host/Hostess - Banquet Department

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Join JW Marriott Marquis Dubai as a Host/Hostess in the Banquet Department where you will welcome guests, manage seating rotations, monitor dining room safety and cleanliness, and support servers during busy events while ensuring a smooth guest experience. This role sits in a 5-star property with extensive banquet space, multiple restaurants, and a strong culture of internal promotion, world-class training, and global opportunities, plus generous benefits such as accommodation, meals on duty, transportation, medical and life insurance, and hotel discounts. To apply, tailor your resume to show guest-facing service, teamwork, POS and menu-class experience, incident reporting, and a proven ability to balance speed with hospitality; highlight adaptability to Dubai onsite work and commitment to Marriott values.

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. 

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: 

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. 
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. 
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
  • World class training and development, including leadership development.
  • Recognition programs.
  • Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
  • Discounted food & drink in all our restaurants and bars.
  • Discounts for your friends and family.
  • Unlimited career opportunities (Internationally and locally)
  • Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. 

OUR EXPECTATIONS FROM THE ROLE:

The following are specific responsibilities and contributions critical to the successful performance of the position:

General Food and Beverage Services

1. Monitor dining rooms for seating availability, service, safety, and well being of guests.
2. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
3. Notify management of maintenance repairs issues.
4. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
5. Assist your and other departments when needed to ensure optimum service to guests.
6. Assign stations to servers and other restaurant personnel; assign sidework.
7. Conduct Menu Class.
8. Receive and seat guests following a rotation of stations.
9. Ensure assigned sidework is completed.
10. Ensure P.O.S. equipment is set properly and is in good working order.
11. Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

Assists Management

1. Communicate with guests, other employees, or departments to ensure guest needs are met.

Greeting and Seating

1. Thank every guest upon departure, invite them to return, and wish them a fond farewell.
2. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
3. Guide guests through the dining rooms and provide any needed assistance.
4. Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
5. Greet guests and determine the number in their party.

Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.