Hotel Housekeeper

JobsCloseBy Editorial Insights

Minor Hotels is expanding the Oaks Queenstown Shores Resort housekeeping team and is hiring a full‑time Hotel Housekeeper to keep guest rooms and public areas immaculate, restock amenities, and work efficiently toward daily targets while following safety protocols. The role is a minimum 30 hours per week with an hourly rate of NZD 27.00 to 28.50 and an annual approximate salary of NZD 42,120 to 44,460, plus full training and equipment. Successful candidates bring strong attention to detail, good physical fitness, reliable time management, and clear communication; prior housekeeping experience helps but on‑the‑job training is provided. Working rights in NZ or AU are required. To apply, tailor your resume to housekeeping, quantify reliability and teamwork, and include availability and a succinct cover note.

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Queenstown Shores Resort is excited to expand our housekeeping department and looking for a full time Hotel Housekeeper to join the team.

We’re looking for dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

About the job:

• Maintain high standards by thoroughly cleaning guest rooms and commercial areas, including making beds with precision, vacuuming and mopping floors, and cleaning bathrooms to ensure a pristine environment.

• Re-stock mini bars, bathroom amenities, and other room supplies to meet guest expectations.

• Complete cleaning tasks efficiently within the hours allocated by the company.

• Collaborate with team members to meet daily cleaning targets and operational goals.

• Adhere to workplace health, safety, and environmental protocols.

• Use specialised cleaning equipment and products safely and effectively - full training and tools provided.

• Build strong, professional relationships with team members, guests, and contractors to create a positive, respectful work environment.

Expected minimum hours: 30 hours per week

Location: 327/343 Frankton Road, Queenstown 9300, New Zealand

Hourly range: $27.00 - $28.50 NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.

Annual salary approximate: $42,120 - $44,460 (excluding contributions to KiwiSaver). 

Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)

Schedule 1 - Specific Terms and Conditions

Job Title: Hotel Housekeeper

Job Level: Unit Head

Employment Status: Full Time - Permanent

Commencement Date: To be confirmed

Reporting to: Housekeeping Manager

Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.

Period of Notice: Four weeks

Qualifications

Successful candidates will have:

• Prior experience in housekeeping or cleaning roles is highly regarded; however, full on-the-job training will be provided.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.

General Terms and Conditions

1. Work Eligibility Employment begins on the commencement date and continues until terminated under the Letter of Offer Legal work eligibility in New Zealand is required at all times.

2. Remuneration & Deductions Pay and benefits are as outlined in Schedule 1. Reasonable work-related expenses are reimbursed. The company may deduct amounts owed from your pay following consultation. KiwiSaver contributions comply with legal requirements.

3. Suspension & Termination The company may suspend you (paid or unpaid) for investigations or terminate employment per notice in Schedule 1. Immediate termination applies for serious misconduct or other specified reasons. Garden leave may apply during the notice period.

4. Redundancy No redundancy compensation is provided, but notice or payment in lieu is given. Offers of similar employment may exclude redundancy provisions.

5. Confidentiality & Intellectual Property Confidential information and intellectual property created during employment belong to the company. Disclosure or use outside duties requires written consent.

6. Conflict of Interest Secondary employment and potential conflicts of interest must be disclosed and approved.

7. Health & Safety Compliance with health and safety laws, policies, and personal fitness for work is mandatory.

8. Policies & Disputes You must adhere to company policies. Employment issues are resolved per Employment New Zealand framework.

9. All other standard terms and conditions

10. Where terms within your employment contract are silent, your employment with Minor Hotels Australasia will be governed by all applicable New Zealand legislation.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.