Housekeeping Attendant

JobsCloseBy Editorial Insights

Accor is hiring a full-time Housekeeping Attendant for the QE2 in Dubai, responsible for cleaning guest rooms and public areas, making beds, replenishing toiletries, handling guest loan items, and protecting guest privacy while reporting maintenance needs and addressing guest queries. The ideal candidate has at least two years in a similar role, a warm, professional demeanor, and English fluency with hospitality background preferred; additional languages are a plus. To apply successfully, tailor your resume to demonstrate meticulous cleaning, reliability, and guest centric service, emphasize ability to anticipate needs, experience with security and lost and found procedures, and note flexibility for on-site shifts.

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. 

Job Description

• Responsible for cleaning of all guest rooms, public areas and/or assigned areas by the supervisor.
• Vacuum, clean, dust and polish all guest rooms and public areas.
• Make beds, change bed linen, and replace used towels and toiletries.
• Deliver and retrieve guest loan items e.g., iron and ironing boards etc.
• Ensure security of guest rooms and privacy of all guests.
• Replenish toiletries (e.g., soap, shampoo, and shower gel)
• Report any technical issues and maintenance needs as required in the operation.
• Address guests’ queries (e.g., on additional services, special requests)
• Follow lost & found procedure.
• Ensure all assigned rooms are clean and tidy by the end of the shift to make sure the guests are satisfied throughout the stay.

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset.
• Ability to anticipate and focus attention on guest needs, being professional and welcoming.
• At least 2 years experience working on a similar role.
• Hospitality background preferred. 
• Fluency in English; additional languages are a plus.