Housekeeping Supervisor

JobsCloseBy Editorial Insights

Accor seeks a Housekeeping Supervisor for the QE2 in Dubai, a historic floating hotel with 447 rooms, overseeing daily room attendant assignments, inventories, shift handovers and monitoring guest amenities while maintaining top cleanliness. The ideal candidate has 2-3 years in housekeeping with at least 1 year in supervision, strong organizational skills, PMS and MS Office proficiency, and excellent communication to train staff and handle guest concerns. Highlight supervisory success, budgeting, safety, and mentoring, plus attention to detail and multitasking in a fast-paced setting. To apply, quantify achievements, reference QE2 or Accor standards, and attach a concise cover note linking your experience to this property.

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. 

Job Description

• Manage daily assignments and monthly inventories for room attendants, including linen, cleaning, and guest supplies.
• Ensure complete shift handovers, timely reporting of discrepancies, and attendance at required briefings.
• Control usage and prevent misuse of guest amenities, cleaning chemicals, equipment, and linen.
• Maintain high standards of cleanliness and organization throughout the housekeeping department.

Qualifications

• Good eye for details.
• Working knowledge of housekeeping and hotel services, policies and operations.
• Demonstrated supervisory experience and skills.
• Good communication skills.
• Degree in hospitality management preferred.
• Minimum of 2-3 years of experience in housekeeping, with at least 1 year in a supervisory role.
• Proficiency in property management systems (PMS) and Microsoft Office Suite.
• Strong organizational and time management skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent customer service skills and ability to handle guest complaints effectively.
• Knowledge of cleaning chemicals, proper handling, and safety procedures.
• Experience with inventory management and budgeting for housekeeping supplies.
• Demonstrated ability to train and mentor housekeeping staff.