Housekeeping Supervisor

JobsCloseBy Editorial Insights

SOFITEL DUBAI THE OBELISK is seeking a Housekeeping Supervisor to lead and supervise staff, ensuring the cleanliness of guest rooms, balconies, corridors, linen rooms and pantries, and public areas; manage supply replenishment, promptly fulfill guest requests, and report damages using the PMS; maintain equipment in good repair, and keep accurate floor reports with daily briefings and room checklists. The role requires understanding VIP levels and room categories and health and safety policy compliance. The ideal candidate has a service-focused personality, prior leadership experience, and strong interpersonal and problem solving skills, with a proven ability to lead by example. To apply, tailor your resume to showcase team leadership, PMS experience, inventory control, and guest satisfaction improvements, and mention your alignment with Sofitel’s Heartist culture.

Company Description

SOFITEL DUBAI THE OBELISK

Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings 

Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

Job Description

KEY ROLES & RESPONSIBILITIES

• Manage and supervise all tasks of his/her staff
• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
• Supervise public areas
• Ensure that guest supplies are replenished
• Ensure guests’ requests are promptly and courteously met
• Report damage or malfunction in hotel rooms using P.M.S system
• Maintain equipment in proper state of cleanliness and repair
• Maintain a section floor report
• Conduct daily briefings with staff at floor level
• Conduct regular room checklists
• Report unusual behavior/activities on floors to Assistant Housekeeping Manager
• Record room status in allocated section accurately
• Comply with hotel’s health, safety and hygiene policies
• Attend meetings and training sessions as required
• Fully understand the difference in guest levels (VIP) and in room categories

Qualifications

Service focused personality is essential
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example