Housekeeping Supervisor|General Housekeeping (AJBR)
EmaarJobsCloseBy Editorial Insights
Ambitious Housekeeping Supervisor position at Address Hotels + Resorts, AJBR, part of Emaar Hospitality Group, full-time onsite in the United Arab Emirates. The role centers on upholding immaculate cleanliness in rooms and public areas, delivering a flawless guest journey, and representing a premium brand from welcome to farewell. Ideal candidates bring prior five-star hotel housekeeping experience, at least one year at the supervisory level, fluent English, and a high school diploma. Performance will be measured by service standards, timely responses, proactive communication and effective service recovery. Tips: tailor your resume to emphasize leadership, guest-centric wins, quick issue resolution, and brand fit with Address and Emaar.
ABOUT THE COMPANY
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address.
ABOUT THE FUNCTION
This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from welcome until farewell. The function is to maintain the established standards of cleanliness in rooms and public areas according to standards set by the hotel and ensure orderliness and attractive condition of rooms, floors, lift landings, corridors and pantries.
WHAT YOU WILL NEED TO SUCCEED
Previous experience in similar and/or related fields in a 5* Hotel.
At least 1-year experience at same level.
Proficient in English Language
Minimum qualification required is High school diploma / higher secondary
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
Conduct all operational tasks in Housekeeping while living up to service standards and procedures.
Go the extra (s)mile where you can.
Timeliness in order taking and delivery of requests to guests.
Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
ABOUT EMAAR Founded in 1997, Emaar is the developer of elegantly designed and exceptionally built property, malls, and hospitality projects across the world. We create homes, offices, retail centres, hotels, and leisure destinations that add to the quality of life. Our single-minded purpose is to ensure that we deliver our projects to the highest standards and provide superior customer service across the customer journey. Today, our projects add tremendous value to the local economy and create thousands of jobs. We have taken our successful development model to high-growth international markets, where we develop world-class projects that underline our competencies and commitment to quality.