This Six Senses Crans Montana role places you in a hands-on housekeeping supervisory position responsible for training, standards, and cross department collaboration in a luxury hotel environment. You’ll lead onboarding, conduct regular trainings, supervise daily operations, monitor arrivals with the Laundry team, and ensure impeccable cleanliness and order across all areas while upholding LQA guidelines. Ideal candidates bring at least two years’ luxury hotel operations experience, proficiency with MS Office and PMS/POS systems, and fluency in English and French; EU passport or Swiss work authorization is required. To apply, tailor your resume to showcase leadership impact, measurable improvements in cleanliness and guest satisfaction, and relevant multilingual communication.
Duties and Responsibilities
As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standard.
Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.
Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.
Fluent in English and French.
EU passport or valid Swiss work authorization required