Housing Concierge
Home GroupJobsCloseBy Editorial Insights
Housing Concierge at Home Group in Woodlesford Leeds is a permanent onsite role, part time 15 hours per week with a Saturday and Sunday only rota. Pay is £13.45 per hour or £26,300 per annum pro rata, with benefits such as a Health Cash Plan, generous leave up to 39 days, a matching pension, instant pay through Stream, and a broad range of discounts. You’ll walk the building to check CCTV and fire doors, greet customers, arrange repairs or cleaning, be the first line of support when other teams aren’t available, monitor incidents, help manage anti social behaviour, and handle admin. The right candidate stays calm under pressure, communicates clearly, supports others with empathy, and intervenes sensitively. You’ll need a business insured vehicle for mileage reimbursement and an Enhanced DBS check paid by Home Group. Application tips: tailor your CV to frontline customer support, security or care related experience, show weekend and night availability, mention tech and record keeping skills, and note your driving licence. Apply early, as roles may close before the closing date. For adjustments email [email protected]. Location info: The Sycamores, Holmsley Lane, Woodlesford Leeds LS26 8RY.
Description
Housing Concierge
Earn £13.45 ph or Salary £26,300 pa (pro rata), and great benefits including Health Cash Plan
Permanent, Part time (15 hpw), Saturday and Sunday only
Woodlesford, Leeds
We can’t offer CoS for this role
Home, a place where you belong
Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What you’ll do
Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network isn’t around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour
Complete Admin associated with role
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work!
You have
Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
The practical bits
Working Saturday and Sunday on a 4-week (rolling) rota between the hours of 8 am - 4pm and 3am - 11pm
Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings
Able to use technology to monitor CCTV, update records and communicate with colleagues
You’ll need an Enhanced DBS check done (we pay for it)
What’s in it for you?
34 days leave increasing to 39 (including bank hols and a “me day”)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
Find out more
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
For reasonable adjustments email [email protected]