Houskeeper / Cleaner

JobsCloseBy Editorial Insights

Minor Hotels is hiring for Oaks Townsville Gateway Suites for casual onsite housekeeping roles in Townsville. The position focuses on thorough room cleaning, bed making, bathrooms, and maintaining high cleanliness standards with shifts rotating Monday to Friday and occasional weekend ad hoc; hours typically start between 8 and 9 am and pay rates range from $32.31 per hour on weekdays to higher rates on weekends. Key requirements include prior housekeeping experience or a strong eye for detail, physical stamina, safety awareness, and clear communication. Training and tools are provided, and benefits include career growth, hotel discounts, and wellness support. To apply, tailor your resume to highlight reliability, teamwork, and flexibility, and confirm you have Australian or NZ working rights.

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Townsville Gateway Suites is excited to expand our housekeeping department, with multiple casual opportunities now available.

We’re looking for a dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

About the job:

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Collaborating with team members to meet daily cleaning targets and operational goals.
• Adhering to safety protocols and environmental standards.
• Using specialised cleaning equipment and products safely and effectively - with all training and tools provided.
• Building strong, professional relationships with team members, guests, and contractors to help foster a positive, respectful work environment.

Shift Details (subject to change):

• Rotating roster across Monday to Friday
• Saturday & Sundays shifts are available on ad hoc basis
• Shifts starting between 8:00 am and 9.00am

Hourly Rates (excluding superannuation):

Monday - Friday: $32.31 per hour
Saturday: $38.78 per hour
Sunday: $45.24 per hour

Qualifications

Successful candidates will have:

• Prior experience in housekeeping or cleaning roles will be highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided).
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.
• Availability to work flexible hours, including weekends and public holidays

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.