HR Officer

Purpose of the Role

To provide a high-quality, cost-effective HR service within Colas Rail. To ensure the effective operation of internal administration and recruitment processes, and to provide first line support for HR related queries across the business.

The role requires confidentiality, flexibility, dedication, and commitment, and includes inputting data into numerous HR Systems, key performance indicator reporting, and first point of contact responsibilities for recruitment, onboarding, and HR related queries.

Key Areas of Responsibility & Accountability

HR Administration:   

• Ensure effective delivery of all internal HR administration processes including contract preparation, contractual changes, processing BPSS checks, new starters, probation periods, transfers, MFA triggers, terminations, inductions, and HR data management.
• Provide first-line assistance with HR queries from employees via dedicated phone line and inbox including advising on employee benefits and pay queries. Ensuring matters are dealt with to a high standard and in a timely manner.
• Prepare and analyse HR data as required including monthly board reporting, absence management and salary survey completion.
• Produce and issue contracts of employment and offer letters, ensure that eligibility documentation is provided, and copies retained.
• Administer and update the HR systems maintain employee records.
• Support the company's attendance management procedure via proactive management of sickness, i.e: chasing of certificates; identifying trends, ensuring that relevant return to work interview paperwork is retained, monitoring long term sickness, referrals to Occupational Health etc.
• Assist with development and maintenance of HR policies and procedures including maintenance of HR intranet.
• Involvement in HR projects as required including TUPE processes, employee engagement, policy & procedure review and organisational design/ changes.
• Provide administration support for wider HR team as requested.
  Manage the probation review process
• Process leavers and ensure the HR system is updated, and relevant documentation is sent to the employee.

Recruitment:

• Assisting the recruitment team and arranging of interviews both face to face and via teams.
• Process the relevant recruitment administration for new starters such as Colas Rail Contract Offer Forms.
• Ensure communication regarding the recruitment process is managed timely and effectively.
• Help with advertising approved vacancies on Colas Rail website.
• Advertise, track and update candidate status as appropriate on HRIS
• Undertake pre-screening questionaries with candidates if required.
• As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.
• Any other reasonable duties as required from time to time.

Employee Relations:

• Provide HR advice and guidance to the business regarding all HR queries, including support on sickness absence, disciplinary, grievance, maternity and paternity, recruitment, flexible working and payroll administration.
• To support the Head of HR/ HR Manager with all aspects of employee relations e.g. disciplinary, grievance, sickness absence including occupational health referrals, performance, managing attendance, flexible working requests.
• To provide administrative support to line managers in HR processes, including note taking at formal investigations or meetings.

HR Systems:

• Assist with HRIS projects/initiatives as needed.
• As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.
• Any other reasonable duties as required from time to time. 

Person Specification

The jobholder will have demonstrable experience as a HR Assistant or Coordinator and used to operating in a fast-paced environment.  Strong customer service and Microsoft word/excel skills with attention to detail and ability to learn quickly is also required, with a willingness to travel on occasion to sites across the UK where needed.

Qualifications/Experience

• Relevant HR qualification or demonstrable experience
• Excellent communication skills, both written and verbal
• Ability to prioritise work, and achieve deadlines
• Excellent attention to detail and organisational skills
• Team player with an ability to work on own initiative
• Customer focused
• Highly proficient user of Microsoft Office, especially Word and Excel
• Experience of using HR systems
• Basic understanding of HR practices and employment/recruitment legislation
• Experience of working as part of a team in a client-focused environment to meet challenging deadlines in a volume orientated resourcing/recruiting environment

What We Offer

• Competitive Salary
• 26 days Annual Leave
• Industry leading Life Assurance
• Healthcare Cash Plan
• Wellbeing Employee Assistant Programme
• Pension Scheme
• Eye Care Vouchers
• Long Service Award
• Season Ticket Loan
• Occupational Health Service
   

This is an exciting opportunity to build a career in the rail industry. We’d particularly encourage applications from women, or those from ethnic minority backgrounds who are currently underrepresented in our workforce.