HR Transformation Lead – Strategic Workforce Management, Organizational Design and Skills Powered Organization

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HR Transformation Lead at KPN is a high-impact enterprise role shaping Strategic Workforce Management and organizational design for a two-year transformation toward 2030, with a hybrid presence in Amsterdam and Rotterdam and responsibility spanning more than 10,000 colleagues. You will translate vision into decision making, embed skills-based management in HR processes, and connect HR, business, finance and analytics into a single governance framework. You’ll lead three content-driven workstreams, turning workforce data and AI-driven analytics into board-level decisions. To apply, tailor your CV to emphasize enterprise-level strategy, data-driven workforce planning, and successful organizational redesign, showcase stakeholder management and measurable outcomes, and demonstrate a pragmatic, collaborative style.

Company Description

As HR Transformation Lead at KPN, you understand better than anyone how critical strategic workforce planning, organizational design and skills are for future-proof organizations. In this role, you will work on an ambitious two-year transformation program with visible impact toward 2030. You operate at enterprise level, close to the board, translating vision into concrete decision-making. You work in a hybrid setup from Amsterdam and Rotterdam. Here, you truly make a difference for more than 10,000 colleagues.

Job Description

You ensure that KPN has a future-ready workforce and organizational structure that moves in line with strategic ambitions. Thanks to you, strategic decisions on skills, capacity and organizational design are underpinned by data and scenarios. You not only develop the enterprise vision on Strategic Workforce Management, but also ensure that skills-based ways of working are fully embedded in processes, systems and decision-making. You combine strategic leadership with hands-on execution within a complex stakeholder landscape. In doing so, you connect HR, business, finance and analytics into one coherent governance and steering logic.

• Developing, implementing and embedding Strategic Workforce Management at enterprise and segment level
• Designing and applying organizational design principles within complex transformations and restructurings
• Translating workforce, skills and AI-driven analytics into concrete board and executive management decisions
• Embedding skills-based management in HR processes, tooling and governance
• Providing functional leadership to three content-driven workstreams and facilitating reviews and scenario analyses with senior stakeholders

You work within a strategic HR transformation team operating at enterprise level. The team consists of specialists in HR, data, analytics and organizational development, spread across multiple technical workstreams. You collaborate in a hybrid way, with fixed days in Amsterdam and Rotterdam, and plenty of room for in-depth content work and collaboration.

Qualifications

You move comfortably in complex organizations with many interests and diverse perspectives. You combine strong analytical depth with a clear can-do mindset. In challenging discussions, you remain sharp, constructive and results-driven. You switch effortlessly between strategy and execution, bringing energy, structure and direction. To be successful in this role, you have at least:

• A completed Master’s degree (WO) in HR, organizational studies, business administration, data/analytics or a comparable field
• A background as a strategy consultant, data analyst or a similar role with enterprise-level scope
• Extensive experience with Strategic Workforce Management and/or organizational design
• Experience with skills-based and data-driven HR transformations, including AI analytics
• Fluent proficiency English

Don’t tick all the boxes? We still warmly invite you to apply.

Additional Information

Of course, as an employer we have a lot to offer you. This is what you get from us:

• A gross monthly salary ranging from €6,774 to €10,701 depending on your experience, based on a 40-hour workweek. We carefully determine your salary level using our internal benchmark roles and market-aligned guidelines, ensuring your compensation matches your impact and development within KPN.
• A fixed 13th-month salary: part is paid out monthly and part in January of the following year. Or you can allocate it to a FLEX & BOOST goal of your choice. Click here to read more.
• An annual individual and collective salary increase in line with our collective labor agreement (CAO).
• €1,500 per year as a sustainable employability budget, which you can use at your own discretion for training, coaching or courses.
• Flexible time off: our colleagues, in consultation with their manager, decide how they manage their leave.
• A home office workshop to optimally set up your workspace at home, of course including a mobile phone and laptop.
• 50% discount on our products and services, so you can enjoy affordable internet, calling and streaming.
• An excellent travel allowance: full reimbursement of public transport costs or €0.23 per kilometer if you travel by car. Prefer cycling? Then you can make use of our bicycle allowance of €0.40 per kilometer.
• The option to purchase a lease bike, with KPN contributing monthly (with a permanent contract): from city bikes to e-bikes, and from racing bikes to speed pedelecs — you choose how you ride.
• Excellent pension benefits: a total contribution of 23% of your pensionable salary, of which KPN contributes 16% and you contribute 7%.

Our belief in technology is strong. It becomes even more powerful when combined with human connection — that’s why we look forward to meeting you!

Would you like to know more? Please contact our recruiter Jitske van de Worp via [email protected].

At KPN, we have recruitment talent that works smartly together and wins. Therefore, acquisition in response to this vacancy is not appreciated.