In Room Dining Host (Winter Season) - Six Senses Crans Montana

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Six Senses Crans Montana is hiring an In Room Dining Host for the winter season, a fulltime onsite role aligning luxury service with Six Senses values of sustainability, wellness and experiences, supported by IHG standards. The successful candidate will greet guests, answer calls, take orders from all menus, maintain mise en place, know the menus and wine, and uphold LQA standards while promoting brand initiatives and upselling. Requirements include 1-3 years in a luxury full service setting, a high school diploma (hospitality degree preferred), fluent English and French, and Swiss work authorization or EU passport. To apply, tailor your resume to show guest focus, empathy, bilingual communication, menu knowledge and a track record of upholding service standards and sustainability.

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As In Room Dining Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.  

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

 

Duties and Responsibilities  

As In Room Dining Host, I will assume full responsibility for the efficient operation in the following:  

• Ensure that all guests are greeted courteously and attentively.
• Answer outlet telephone courteously and efficiently as specified in departments standards.  
• Take order from any food & beverage outlet menus.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.  
• Ensure all mis-en-place for service is correctly prepared prior to delivering.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.  
• Have good knowledge of all F&B outlets opening hours.  
• Recommend and promote items as directed by supervisor.  
• Knowledge on menu prices and suggesting upselling when necessary.  
• Ensure all equipment of the department is kept clean and in good working condition.  
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.  

• Strictly adhere to LQA standards and guest comments.  

   

 

Qualifications

To execute the position of In Room Dining Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Fluent in English; I understand that additional languages are preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Fluent in English & French
• European Passport or Valid Swiss work authorization.

 

The above is intended to provide an overview of the role and responsibilities for a In Room Dining Host at Six Senses Crans Montana It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Crans Montana is an equal opportunity employer. This policy applies to all terms and conditions of employment. 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?