INSPIRE - Leadership Development Program - Rooms

JobsCloseBy Editorial Insights

Fairmont Waterfront is hosting the INSPIRE Leadership Development Program in Rooms, an 18 month path to grow your hospitality leadership. You’ll join as a Supervisor in the Rooms division, rotate across teams, and benefit from a Peer Ambassador, a Mentor, and a Property Project, with regular checkpoints to accelerate development. The program sits within a culture that values internal promotions, diversity, sustainability, and strong benefits including competitive pay after 90 days and Accor discounts. Ideal candidates have at least one year of hospitality or customer service experience, supervisory experience is a plus, and a degree in Hospitality or Business helps but isn’t required; legal work eligibility is essential and sponsorship is not provided. Apply online with resume and cover letter, and be ready for two interview rounds, focusing on leadership potential, teamwork, adaptability, and a demonstrated passion for guest service aligned with Accor values.

Company Description

Company Description

Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work® Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary. 

Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality.  

Why work at Fairmont Waterfront?

• Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
• Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
• Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
• Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
• Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
• Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
• Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
• Exclusive Experiences - One free stay through our Be Our Guest Program
• Full rate of pay $32.16 per hour following 90 days of service

*full-time and part-time status colleagues

Job Description

What does INSPIRE offer you?

As a future or recent graduate, you are eager to join Fairmont Hotels & Resorts to jumpstart your hospitality career! INSPIRE places you into the heart of the action at a Fairmont hotel to gain valuable insight and hands on operational experience to grow your management career. During an 18-month period, you gain valuable leadership experience, while also benefiting from other program features listed below:

You join as a Supervisor (or equivalent) in an operational department, learning the fundamentals of leadership from the ground up.

You have a customized INSPIRE Program Outline, with the following structure:

• Specialization – Develop your expertise by working in the Rooms division, transferring between specific focuses and departments.

Other program features:

• You can explore multiple teams to understand fundamentals of hospitality and your property’s operations
• A Peer Ambassador helps you settle into your role, your responsibilities, and life as a hospitality professional
• A Mentor guides your progress, allowing you to learn by example
• A Property Project provides you with the opportunity to shine, showcasing your skillset, and innovative attributes
• You can see a clear path to continuous improvement – through ongoing feedback. Checkpoints with your leadership team, ensuring you thrive in your program

Qualifications

Essential / highly desirable attributes:

Are you ready to take on the challenge? We seek individuals who are passionate about people, with these skills and qualifications: 

• Minimum of 1-year cumulative experience in hospitality (within hotel environment, preferred) or a customer-service orientated environment (and/or experience in specific area you are applying);
• Previous supervisory or lead position experience an asset
• Post-secondary education (i.e. bachelor’s, or master’s degree) in Hospitality or Business is an asset (However, applicants from all disciplines will be considered);
• Desire to advance your hospitality career, with strong ability, engagement, and motivation;
• Agile and works well in fast-paced environments, willing to learn and commit to a role;
• Legal working eligibility in country you are applying, at this time we are unable to provide sponsorship

Application and Recruitment Process 

• Complete online application including resume and cover letter 
• Round one interview with one member of People & Culture
• Round two interviews with Executive recruitment and selection committee

Additional Information

Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS