Institutional Operations Services Officer (tempo - 6 months)

JobsCloseBy Editorial Insights

Swissquote is hiring an Institutional Operations Services Officer for a six-month tempo, full-time onsite in Gland, to join the Middle Office. You will handle operational requests in payments, settlement, corporate actions and taxes for institutional or AM clients, support Back Office with external partners, coordinate large transfer requests with the Securities Specialist and Settlement, and lead payment investigations. The ideal candidate has Back Office or Sales Support experience, is reliable and adaptable, able to multi-task, client-service oriented with strong communication and analytical skills, fluent in French and proficient in English, and knowledgeable in Payments, Corporate Actions, Taxes and Settlement; Excel and Word skills required. To apply, tailor your resume to show cross-team coordination, quantify impact, and demonstrate alignment with Swissquote’s inclusive, all-in culture.

Company Description

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

Job Description

In our Middle Office department, you will be working within the Institutional Operations Services team.

• Answer and/or coordinate operational requests/issues in the areas of payments, settlement, corporate actions and taxes, for mainly institutional or AM clients coming from the different Institutional Sales desks.

• Support Back Office teams with their requests to external partners.

• Coordinate transfer requests for large institutional clients and liaise with Securities Specialist, Settlement team and Middle Trading.

• Support the Payment team with payment-related activities by leading and following up on investigations.

Qualifications

• Previous experience in a Back Office Services or Sales Support.

• Reliable, with strong learning capabilities and the ability to adapt well in a continuously changing environment.

• Ability to handle multiple tasks and prioritize effectively.

• Client-service oriented, with excellent communication skills.

• Strong analytical skills with a high level of attention to detail.

• Fluent in French and very good command of English, with excellent written and verbal skills.

• Knowledge of Payments, Corporate Actions, Taxes, and Settlement would be an asset.

• Proficient in Microsoft Office (Excel and Word).

Additional Information

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