Instrumentation Workshop Supervisor

JobsCloseBy Editorial Insights

Endress+Hauser Australia seeks an Instrumentation Workshop Supervisor to join the Sydney team in Artarmon. The role supports the Service Manager, overseeing workshop repairs, commissioning, fault finding, and calibration, while leading the workshop to deliver timely resolutions and clear service reporting. The ideal candidate is trade-qualified in Instrumentation, holds a restricted electrical license, and brings strong instrumentation experience plus proven leadership under pressure. WHS compliance and MS Office proficiency are essential; knowledge of Endress+Hauser products is a plus. To apply, upload your documents on our career page and tailor your resume to show impact, efficiency and customer focus. We offer a competitive salary with commission, parental leave, EAP, wellness, flexible hours, and learning opportunities.

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. 

An exciting opportunity has become available for a Instrumentation Workshop Supervisor to join our Sydney team. Endress+Hauser Australia is made up of 130 dedicated employees across the country, with our national office located in Artarmon, Sydney, and additional offices in other key locations.

What is the role about?

Are you an experienced Instrumentation Workshop Supervisor or in Field Service operations? Are you trade qualified in Instrumentation disciplines? If so, this role is for you!

The Instrumentation Workshop Supervisor assists the Service Manager in the management and daily execution of workshop services. You will also manage the service and technicial support cases to ensure they are resolved in a timely manner.

Which tasks will you perform?

• The effective execution of workshop repairs and services for the E+H Service team, including:
• Provide commissioning, maintenance, fault finding, troubleshooting, repair and calibration services on instrumentation
• Root cause problem analysis and resolution
• Provide accurate and legible service reports
• Management of the service owned technical support cases to ensure they are resolved in a timely manner.
• Management of workshop quality standards and proficiency testing to ensure compliance with E+H quality requirements
• Coordinate with the Service Supervisor for the management of E+H proficiency testing. 
• WHS – ensure WHS compliance for the workshop, including carrying out JSEA's
• Develop and maintain a minimum level of knowledge of Endress+Hauser products sold and serviced by Australia
• Keep up to date with techniques and technologies in the process instrumentation industry
• Periodically reviewing workshop systems and processes to ensure the workshop runs efficiently and effectively to provide a high level of customer service and satisfaction.

What do we expect from you?

• Trade qualified in Instrumentation
• Restricted electrical license is required
• Strong instrumentation experience and skills related to the process industry
• Experience or exposure to E+H products would be ideal but not required
• Strong leadership skills with the ability to motivate
• The ability to work within tight deadlines and under pressure
• High level of computer skills, using all MS office applications
• Good presentation, communication and interpersonal skills
• Knowledge of WHS legislation and requirements

What can you expect from us?

• We offer a competitive salary with commission payments to all employees
• Paid Parental Leave to support you during life’s most important moments
• Access to an Employee Assistance Program for personal and professional support
• We prioritize Work-Life Balance, offering flexible working hours and a work-from-home policy
• We prioritize Employee Well-Being by offering a Wellness Day per annum, along with a Wellness Allowance to support your health and well-being
• We are a family-owned, highly committed company with a sustainable vision
• We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer, and e-learning

How do you apply?
To apply, we kindly ask you to upload your documents on our career page.