Internal Account Manager - Carole Park QLD

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Blackwoods is seeking a proactive Internal Account Manager to join our Carole Park onsite Sales team, QLD. You’ll manage a customer portfolio, drive revenue and profitability, build relationships via calls and emails, re-engage inactive accounts, and maintain a CRM pipeline while driving upsell. The ideal candidate has sales or account management experience with a proven KPI track record, strong communication, and the ability to work autonomously yet contribute to a team, plus solid Office and CRM skills. This permanent role offers incentives, training, and leave. Apply with a personalised cover letter sharing who you are and what matters most to you, plus achievements; background checks apply including medical and drug testing, and diversity and inclusion are valued.

Drive growth. Build relationships. Make an impact.

We're on the lookout for a proactive and customer-focused Internal Account Manager to join our high-performing Sales team based in Carole Park, QLD this is an onsite position.

If you enjoy building strong customer relationships, uncovering new opportunities, and achieving sales targets in a dynamic environment, this is your chance to thrive.

You'll join a growing team that values strong culture, genuine collaboration, and a shared commitment to learning, winning, and celebrating success together.

What You’ll Be Doing 

• Manage and grow a portfolio of Small to Medium customers, driving revenue, margin, and profitability
• Build strong relationships through regular virtual meetings, calls, and emails
• Re-engage inactive accounts and identify new opportunities
• Maintain a healthy sales pipeline using CRM tools
• Drive upsell and cross-sell opportunities while optimising pricing strategies
• Collaborate with internal teams to deliver seamless customer experiences
• Enhancing customer satisfaction and retention

About You 

• Experience in sales or account management (internal/phone-based sales advantageous)
• Proven track record of hitting KPIs in a target-driven environment
• Strong communication and relationship-building skills
• Ability to work autonomously while contributing to a team
• Excellent time management and problem-solving skills
• Solid computer skills (Microsoft Office + CRM experience)

What's In It For You

• Permanent role, incentives & Wesfarmers share plans
• Join a high-performing, collaborative sales team with real ownership & a strong focus on customer success
• Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
• Continuous training and career development opportunities 
• Team events, celebrations, award recognition and prizes
• Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
• Refer-A-Friend program – earn up to $2,000 for each referral!
• Ability to purchase up to 4 weeks’ additional annual leave
• Generous paid parental leave policy
• Free onsite parking and more!

NEXT STEPS

A request for applicants to submit a personalised cover letter about yourself. We would like to hear who you are, what you like to do on the weekends and what's important to you in life.

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today along with a personalised cover letter. We’d love to hear a little about who you are outside of work and what motivates you. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.