Internship User Experience & Market research (12 Months / 80-100%)

JobsCloseBy Editorial Insights

TWINT’s 12 month Internship in UX and Market Research blends UX with insights, letting you design and analyze surveys, turn findings into decisions, and contribute to KPIs like NPS while learning from analysts. Ideal candidates are finishing or near graduation in Psychology, Economics, Business, or UX Design, comfortable with Excel, and keen on UX and market research; knowledge of R or SPSS is a plus. Fluent in English and German is required, French a plus, onsite work in Zurich is expected. To apply, tailor your resume to highlight projects, provide survey or reporting examples, and write a brief note linking your goals to TWINT’s culture.

In this role, you will support TWINT’s Research team to conduct market and consumer research (from business questions to study designs and interpretation), while also getting the opportunity to get trained on the job from more senior analysts and researchers and get exposure to the company’s culture and different teams.

Research at TWINT brings together UX Research and Consumer & Market Insights, giving you the opportunity to work closely with both teams and develop a well-rounded research skill set.

What your main responsibilities will be

• Provide support for User Experience and Market research: designing & programming of different surveys, interviews and discussion forums

• Analyze research findings and prepare decision making for different internal meetings and presentations

• Work on topline reporting of KPIs coming from both consumer research (e.g Brand Health Tracker, Net promoter Score, UX research) and market/industry/trend research

• Perform ad hoc tasks and straightforward analyses related to consumer, competitor and market insights

What you bring with you

• You have just finished your studies in Psychology, Economics, Business Administration, UX Design or a related field (or currently studying, but approaching graduation)

• You are comfortable with working with data in Excel and Powerpoint and have a strong interest in UX, consumer behavior, and market research. Knowledge of R, SPSS and other AI based tools for research are a plus

• You are a naturally curious person, seeking to solve problems, to identify gaps and opportunities while working with different sets of data

• You are able and willing to work closely with other team members, to understand business objectives and the support needed to solve problems

• Since communication is the key, you speak fluently English (advanced writing and presentation skills) and German; French is a plus

What awaits you:

• An exciting challenge with plenty of room to shape your role

• Flexible working hours and home office options

• A work culture defined by dynamism, interaction, professionalism, and passion

• Opportunities for personal and professional development in a growing company

• Central office location in Zurich with partial remote work