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Investigations Coordinator

Department of Internal Affairs
1 day ago
Full-time
On-site
Auckland, E7
$71,208 - $88,614 NZD yearly

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This Auckland based, full time Investigations Coordinator role in the Gambling Group offers practical, hands on support across investigations, including triaging complaints, coordinating tasking, handling correspondence, and assisting with prosecution preparation and evidence management. The position also involves field work outside regular hours, acting as searcher and exhibits officer at warrants when required, and occasional witness statement tasks. Key requirements are operational investigation experience or exposure, exhibits officer ability, excellent written and verbal communication, resilience, strong organisation and good physical fitness. Apply via the online portal by 5pm Tuesday 23 June 2026, ensure you have the right to work in NZ, and review the full description on the DIA site; for questions contact Tess Cuthbert, Team Leader Investigations CIPU.


About Us | Mō mātou   

The Gambling Group ensures that gambling in New Zealand is run with integrity by trusted operators, that harm to gamblers is minimised and that New Zealand communities benefit from the proceeds of gambling. 

The Investigations team within the Gambling Group, is responsible for investigating alleged offences under the Gambling Act 2003, the Crimes Act 1961 and the Private Security Personnel and Private Investigators Act (PSPPI) throughout New Zealand.  Our team is based in Auckland.

The role | Te tūnga  

We are also seeking a highly skilled and professional Investigations Coordinator with a to join us to provide support across the Investigations team. Note this role is not purely desk based and will involve supporting operational field work outside of regular business hours (late nights and weekends) as required.  You will be responsible for:

  • Investigation file population and triage of complaints
  • Gambling group tasking and coordination support
  • Collecting and collating correspondence from various internal and external sources
  • Ensuring critical and sensitive information relating to cases is scanned, stored, retrieved and communicated (as applicable)
  • Support for prosecution preparation and physical evidence management under supervision of Practice Lead Evidence.
    • The role is warranted under the Gambling/PSPPI Act and supports operational field work by attending search warrants performing the role of searcher and exhibits officer and other compliance activity as required. 
    • Where appropriate the Investigation Coordinator under supervision may also be assigned investigations to complete (less complex cases) and/or taskings such as  taking witness statements as required.
  • Ensuring team equipment is securely stored and maintained
  • Reporting
  • Other general support functions such as organising travel for our team members.
  • This entry-level role offers an excellent opportunity to begin a career in investigations, building foundational skills in a supportive and development-focused environment.

To be successful in this role you will have:

  • Demonstrable experience or the ability to provide operational support in an investigation and criminal prosecution environment.
  • Experience or the ability to perform the role of exhibits officer at search warrants and familiarity of associated processes and administrative requirements to ensure lawful seizure of exhibits.
  • Excellent written and oral communication skills including strong relationship management skills.
  • Initiative, resilience and excellent organisation skills that enable you to prioritise effectively and remain calm under pressure.
  • A good level of physical fitness

For you | Mōu

The appointing range for this role is (Regulatory F) $71,208 – $88,614

Location: Auckland

To review the full job description, please click here.

How to apply | Me pēhea te tuku tono

We are unable to accept applications via email. Please click the apply button to submit your application.

We're committed to ensuring our application process is accessible to everyone. Please let us know if there is any support, we can provide to ensure the process is accessible to you. 

Applications for this role close 5pm, Tuesday, 23 June 2026 Please also note that you must have the legal right to live and work in New Zealand to be considered for this role.
 
For more information please contact: Team Leader Investigations CIPU, Tess Cuthbert - [email protected]