IT Manager

JobsCloseBy Editorial Insights

Driven Properties is seeking an experienced, hands-on IT Manager to lead IT operations, infrastructure, security and support across HQ and branch offices in Dubai. Reporting to the COO, you’ll manage the IT engineers and support team, oversee networks, servers, storage and telephony, and administer Microsoft 365 including Exchange Online, SharePoint, Teams and Entra ID. You’ll drive cybersecurity, backups and disaster recovery, vendor contracts and the IT budget, and deliver IT projects for office expansions and upgrades. UAE experience and on-site work in Dubai are preferred. To apply, tailor your CV to show measurable impact in uptime, cost control, security improvements and project delivery, highlight leadership and cross-team collaboration, and reference relevant certifications and licenses. Benefits include competitive salary, medical insurance, annual flight allowance, visa and a clear path to Head of IT as Driven grows.

Driven Properties is looking for an experienced, hands-on IT Manager to lead our IT operations, infrastructure, security and support function across our offices.

The role will report to the COO and manage our IT Engineers and Support team.

Key Responsibilities

• Manage and continuously improve IT infrastructure across HQ and branch offices, including networks, Wi-Fi, firewalls, servers, storage and telephony.
• Administer Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, access controls and licensing.
• Oversee cybersecurity, endpoint protection, MDM, patch management, MFA, backups and disaster recovery.
• Lead the IT support function, ensuring issues are resolved efficiently and employees have the equipment and system access they need.
• Ensure full IT readiness for new joiners and timely access removal for leavers.
• Manage IT vendors, contracts, telecom providers, hardware suppliers and software licensing.
• Maintain the company’s IT asset register and oversee the full hardware lifecycle.
• Manage the annual IT budget, control expenditure and provide regular reporting to management.
• Plan and deliver IT projects including office expansions, fit-outs, network upgrades, AV and infrastructure improvements.
• Lead, coach and develop the IT team while ensuring critical processes are documented and cross-trained.

Requirements

• Proven experience as an IT Manager or in a similar IT leadership role.
• Strong hands-on knowledge of IT infrastructure, networking, Microsoft 365 and cybersecurity.
• Experience managing IT support teams, vendors, budgets and infrastructure projects.
• Strong understanding of information security, access management, backup and disaster recovery.
• Excellent troubleshooting, communication and leadership skills.
• Able to work in a fast-paced environment and manage multiple priorities.
• UAE experience preferred.

Benefits

WHAT WE OFFER 

• Competitive salary, based on experience 
• Comprehensive benefits package including medical insurance, annual flight allowance, and employment visa — per UAE Labour Law and Driven policy 
• Clear progression toward a Head of IT / Group Technology leadership mandate as Driven's office footprint and group businesses expand 
• Fast-paced, innovation-led environment with access to proprietary technology, a 40+ person in-house marketing team, and the Forbes Global Properties network. 

CAREER PATH 

• Natural entry from a senior IT engineering or IT team-lead role, progressing at Driven toward Head of IT / Group Technology leadership across the 13 specialist group businesses.