IT Support Specialist

JobsCloseBy Editorial Insights

Transmed is seeking a full-time onsite IT Support Specialist in Dubai to deliver first‑level help desk support for business users. You’ll install and configure hardware and software, printers, conference room equipment and scanners; troubleshoot issues across hardware, software and network connections; perform daily data backups to safeguard operations; manage inventory and procure IT equipment per policy; and model the Transmed Purpose in daily work. Requirements include a bachelor’s degree in IT or a related field and 0–1 year of IT support experience. To apply, tailor your resume to show hands‑on troubleshooting, backup processes, asset management and procurement experience, and craft a concise cover letter linking your service mindset to SLA adherence and teamwork.

Overview

To provide first level of help desk support to the issues reported by the business users.

Responsibilities

    Technical Support

- Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.- Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.

    Data Backup 

- Takes daily backup for all systems to ensure business continuity.

    Inventory Management

- Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.- Procures the needed IT equipments in line with the organization procurement policy.

    Transmed Purpose

- Acts as a role model by living Transmed Purpose on daily basis.

Qualifications

Academic Education & Professional Certifications

• Bachelor Degree in Information Technology or similar field

Operational & Managerial Experience

• 0 - 1 years of experience in IT Support role