ITC Case Worker

JobsCloseBy Editorial Insights

MacKillop Family Services seeks a full‑time ITC Caseworker in Wollongong to deliver trauma informed therapeutic casework for young people in care, partnering with the ITC team to plan skills development and boost engagement in education and community activities. Core duties include caseload management, developing and reviewing individual therapeutic plans, complying with legislation and service standards, and building links with Aboriginal and CALD services to support family connections. To stand out, tailor your CV to trauma informed practice, OOHC outcomes and collaboration with Aboriginal and CALD communities, and ensure all checks are current. Requirements: Bachelor degree in social work or related field; experience with complex trauma and adolescent development; OOHC or child protection casework preferred; NSW Driver’s Licence, WWCC, NDIS Worker Check and clear criminal history. Aboriginal and Torres Strait Islander people are strongly encouraged to apply. Benefits include a supportive environment, professional development and salary packaging up to $18,550. Apply via the recruitment portal; shortlisting may commence immediately.

Primary objectives

The ITC Caseworker will provide therapeutic casework services within a trauma informed therapeutic framework and work collaboratively with the ITC team to implement strategies and plans for individual young people that address presenting issues, facilitate the development of new skills and perspectives, promote positive behavioural outcomes and increase engagement in education, employment, training and community activities.  

Key result areas and responsibilities

The ITC Caseworker will:

• Manage a case load and ensure that case work practice is responsive to individual needs and reflects the organisation’s values, policies and practice frameworks;
• Ensure the emotional, social, behavioural, developmental and educational needs of young people are met through the development, implementation and review of individual therapeutic case plans;
• Ensure case work is provided in accordance with the legislation, the Child Safe Standards for Permanent Care, the Intensive Therapeutic Care and Permanency Support Program Service Requirements, DCJ Permanency Case Management Policy, Rules and Practice Guidance;
• Establish collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for young people and their families;
• Develop and maintain strong collaborative partnerships with Aboriginal and CALD agencies;
• Support young people to be safely connected to family and the significant people and places in their lives by planning family time and community activities in accordance with the approved plan;  

Key selection criteria

The incumbent will have:

• A Bachelor degree in social work, youth work, community services or a relevant field;
• Experience working with young people with complex trauma and an understanding of adolescent development, trauma, attachment and resilience theory;
• Demonstrated skills and experience in casework practice preferably in OOHC or child protection; and the ability to achieve positive outcomes for vulnerable young people and their families. Experience in therapeutic residential care will be highly regarded;
• Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.

Additional Requirements:

• Valid and current NSW Drivers License.
• Valid and current NSW Working with Children Check.
• Valid and current NDIS Worker Check
• Satisfactory criminal history check conducted by MacKillop Family Services.

What We Offer:

• A supportive and inclusive work environment.
• Opportunities for professional development and growth.
• The chance to make a meaningful impact in the lives of children, young people, and their families.
• Salary Packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay 

For further information please contact Anne McCulloch at [email protected]

 How to Apply: Click Apply Now where you will be redirected to sign in to our recruitment portal. If this is your first time applying for a job with MacKillop, you will need to register for an account. For a step-by-step guide, please download the guide here: https://www.mackillop.org.au/uploads/Careers/Recruitment-Portal-How-to-Guide.pdf 

 MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age. 

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities. 

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position. 

Shortlisting for this position may commence immediately so please submit your application as soon as possible.