Key Account Director - Group Travel, Pacific

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Accor is seeking a Key Account Director for Group Travel, Pacific, based in Sydney, to lead strategic planning and revenue growth across Groups, Meetings and Events and Sports and Entertainment for the Pacific portfolio while managing a strategic account roster. The role demands a proven senior sales leader with a track record of expanding hotel portfolios, exceptional negotiation and relationship skills, and experience coaching multi-site teams toward high performance. To apply effectively, tailor your resume to quantify wins and strategic programs you led, and highlight leadership of dispersed teams; include a concise note showing your grasp of Accor’s Heartist culture and your plan to grow market share in Group Travel, then submit your application.

Company Description

Join the Accor Group, an ecosystem of over 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. 

As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry. 

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality. 

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

Job Description

An exceptional and strategic leadership opportunity exists for a Key Account Director - Group Travel, Pacific, based in Sydney. This pivotal position offers the scope to significantly influence and drive Accor's Group Travel strategy across the entire Pacific region. You will assume overarching responsibility for the account management of all Groups, securing substantial revenue growth from existing accounts through best-in-class practices and the development of mutually beneficial strategies. Furthermore, you will directly manage a strategic portfolio of accounts, formulating innovative strategies to expand ALL Accor's market share across relevant accounts and segments. This role is ideal for a results-oriented sales leader with a proven track record in strategic growth and team leadership within a complex, global business environment.

Getting to know the role and your responsibilities

This is a high-impact role where you will:

• Lead Strategic Planning: Drive the development of strategic and tactical plans for Groups, Meetings & Events, Sports & Entertainment business across Accor’s Pacific portfolio, ensuring alignment with overarching commercial objectives.
• Generate New Business: Spearhead new business acquisition initiatives across all group segments, leading proactive sales efforts to secure incremental revenue and expand our market presence.
• Oversee Portfolio Performance: Provide strategic direction to account management teams, ensuring the delivery of robust revenue performance from their designated portfolios, and lead negotiations for significant commercial contracts.
• Foster Key Relationships: Serve as the critical liaison between our diverse hotel network and corporate sales functions for Group strategy, cultivating strong, influential relationships with key clients and industry partners.
• Develop High-Performing Teams: Lead, coach, and mentor a geographically dispersed sales team dedicated to Group Travel. You will establish clear Key Performance Indicators (KPIs) and foster a high-performance culture focused on collaboration and achieving outstanding results.

Qualifications

What we need from you

To excel in this influential leadership position, you will bring:

• Education: A bachelor’s degree in business, Marketing, Hospitality, or a related field.
• Experience: A minimum of 5 years’ experience within the hotel industry, with at least 5 years specifically in a senior sales leadership capacity, demonstrating significant achievement.
• Proven Impact: A demonstrated ability to consistently drive and enhance sales performance across a diverse and extensive hotel portfolio.
• Strategic Acumen: A keen strategic mindset, adept at identifying growth opportunities and translating them into effective, actionable commercial strategies.
• Leadership Excellence: Extensive experience leading multi-site sales teams, recognised for cultivating a collaborative, results-driven, and empowering team culture.
• Expert Negotiator: Exceptional negotiation and influencing skills, capable of navigating complex discussions with both internal and external stakeholders to achieve optimal commercial outcomes.
• Talent Development: A proven capability to coach, mentor, and foster the professional development of sales talent within a fast-paced, dynamic commercial environment.

Additional Information

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals. 

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of special team member rates and experience our properties as a guest.

Apply now to begin your journey!