Key Account Manager

JobsCloseBy Editorial Insights

DKSH Beauty & Wellness in Auckland seeks a commercially minded, organized Key Account Manager to lead a portfolio of retail customers and drive growth through launches, promotions and pricing. You will build relationships with retailers, collaborate with Brand, Supply Chain to deliver plans and reporting, and use analytics to forecast and uncover opportunities. The ideal candidate has KAM or related experience in Beauty, FMCG, or retail, with Excel and SAP Circana or Nielsen knowledge a plus, and can present to stakeholders. To apply, tailor your CV and a concise cover letter with quantified results, highlight launches you led, and show a proactive, detail oriented, resilient approach in a fast paced environment.

DKSH Beauty & Wellness (formally CS&Co.) is New Zealand’s largest distributor of cosmetics, fragrances, skincare, wellness and haircare products. We proudly connect New Zealand with the World of Beauty and represent market leading brands including Natio, Trilogy, O.P.I, Rimmel London, Sally Hansen, Clairol, Gucci, Fudge, SKYN and many more.

Key Account Manager – DKSH Beauty & Wellness

We’re looking for a commercially minded, highly organised Key Account Manager to join our team. If you love working with major retailers, enjoy building strong customer partnerships, and thrive in a fast‑moving environment, this role is for you.

About the Role

As a Key Account Manager, you’ll manage a portfolio of major retail customers to drive profitable growth. You’ll lead customer relationships, support brand and category strategies, and ensure flawless execution across promotions, launches, pricing, and trade marketing.

This is a hands‑on, customer‑facing role where strong collaboration, commercial acumen and attention to detail are essential.

What You’ll Be Doing:

• Build strong, collaborative relationships with key retail customers to drive sustainable sales growth
• Support and execute new product launches, promotions, pricing changes and category reviews
• Analyse sales performance, prepare forecasts, and deliver accurate reporting and presentations
• Identify growth opportunities within existing accounts and support new business initiatives
• Work closely with Brand, Supply Chain, Field Sales, Logistics, and Digital teams to ensure seamless execution
• Provide customer insights and feedback to support brand and category strategy

What You’ll Bring:

• Experience in Key Account Management, Sales, Brand, or Commercial roles, ideally within Beauty, FMCG or major retail  
• Proven ability to build strong customer relationships with large retailers
• Strong analytical capability and confidence working with sales data, forecasting, and reporting
• High proficiency in Excel, experience with SAP, Circana, or Nielsen is an advantage
• Proficiency in PowerPoint and confident presenting to internal and external stakeholders
• Excellent attention to detail. Organisation and follow through
• Strong communication and stakeholder-management skills
• A proactive, resilient mindset with a strong drive to achieve results
• Ability to work collaboratively in a fast-moving, dynamic environment

If you’re a commercial, detail-oriented Key Account Manager who enjoys working with iconic brands and major retail customers, we’d love to hear from you.

Please apply with your CV and a cover letter outlining your relevant experience and what makes you the ideal candidate for this role.

#LI-SW1

#LI-Hybrid