Kids Club Manager

JobsCloseBy Editorial Insights

Marriott International is hiring a full-time onsite Kids Club Manager in Dubai to lead a fun, educational, and safe youth program. You will supervise staff and operations, engage with children and parents, plan activities and events, manage registrations, promote programs, and uphold safety and company policies while handling guest transactions. The role requires lifting and standing for extended periods. Suitable candidates include a high school diploma with 1 year in recreation or a 2-year degree in Health Education, Physical Education, Hotel and Restaurant Management, or a related field; or a related major with no experience. Tips: tailor your resume to show leadership in youth programming, include quantifiable outcomes, highlight safety training and guest service excellence, and confirm UAE work eligibility and willingness to relocate to Dubai.

JOB SUMMARY

The role involves actively contributing to a youth program by creating a fun, educational, and caring environment for children of members and guests. Responsibilities include supervising staff and operations, engaging with children and parents, organizing diverse activities and events, maintaining cleanliness and safety standards, and supporting the manager with special projects. The position also requires promoting youth programs, assisting with registrations, addressing behavioral concerns, and ensuring excellent guest service. Additional duties include handling transactions, maintaining professional conduct, and complying with safety and company policies, with physical tasks such as lifting and standing for extended periods.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting with Recreation Operations

• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Monitors quality, standards and meets the expectations of the customers on a daily basis.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Schedules events, programs, and activities, as well as the work of others.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports the management of outside vendors including water sports and scuba.

• Assists with managing group activities including sand painting, bon fires, and team building events.

• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Assists with managing the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).

• Assists with managing pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.

Providing and Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Participates in the performance appraisal system process, giving feedback when needed.

• Coordinates training activities for employees in department.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.