KYC Operations Analyst 1, Citi Commercial Bank (UAE Nationals Only)
CitiCiti is hiring a KYC Operations Analyst 1 for its Commercial Bank in Dubai, and the role is open to UAE nationals only. It’s an onsite, full‑time position where you’ll work closely with relationship managers and the Compliance team to support AML/KYC due diligence, the review and approval of KYC Records, and the accompanying documentation.
The KYC Operations function exists to keep the due diligence process on track, with the BSU owning the end‑to‑end cycle from creation or renewal through to final approval and the local country appendices. If you enjoy working through regulated data, coordinating with multiple stakeholders, and ensuring records stay accurate and up to date, this could be a fit.
The company is seeking someone who can gather information from internal systems and external sources, document specifics required by regulations, and maintain clear records as the case evolves. The right candidate will thrive in a role that blends research, data validation, and process control, all within a global bank’s framework.
A day in the KYC operations hub
You’ll start by creating or updating a KYC Record in the system, pulling data from internal sources and external references and moving it toward approval within the required deadline. Throughout the cycle, you’ll partner with relationship teams and Compliance to surface new information and keep the record current until it reaches final sign‑off.
Part of your routine will be digging for company information from sources like firm sites, regulatory portals, Dun & Bradstreet, company websites, and search engines, then validating what you find against the KYC file and CIP documents, covering formation, ownership, governance, and related details, to ensure nothing is missed.
You’ll manage the record and related documents from initiation through approval, keeping the BSU tool up to date and showing a clear trail of work. Tracking progress to meet daily targets within service levels, updating the workflow database throughout the day, and reporting status to your supervisor are all part of the rhythm. You’ll also flag discrepancies to Senior Case Managers and Control Team, and escalate any negative news or high‑risk cases to the RM/PAM/AML Compliance teams as needed. When projects arise, you’ll assist and, if required, steer remediation efforts, acting as a subject matter expert for new joiners and stepping in for the team lead in their absence.
What you’ll need to bring to the table
Must‑have qualifications
- One to two years of experience in banking, finance, or law
- Experience in control, risk, or compliance functions with AML/KYC knowledge considered a plus
- Familiarity with European Union regulatory KYC/AML requirements
- Willingness to work within standard business hours
- ACAMS certification is a plus
Nice‑to‑have qualifications
- Knowledge of Citi’s KYC technologies or similar platforms is advantageous
- Additional language skills in French, German, or Arabic are helpful
- Ability to handle MIS reporting and analyse efficiency metrics
- Comfort working in a dynamic environment and building solid professional relationships
Pay, benefits and practical details
The role is full time and based in Dubai, performed onsite. It is designated for UAE nationals only. The daily work cadence aligns with standard business timings, with an expectation of flexibility to meet the needs of the process and SLA targets. The description notes the role involves regular updates to the workflow tool and collaboration with various teams, but no salary or benefits details are provided in the listing.
Guidance for candidates aiming for this role
Put the most relevant experience up front on your resume, and lead with your 1–2 years in banking, finance, or law along with any AML/KYC work you’ve done, plus mention any end‑to‑end KYC responsibilities you’ve held from initiation to approval.
When you describe your must‑have skills, give concrete examples of how you validated data from multiple sources, ensured regulatory completeness (including ownership, formation documents, and governance), and kept records in line with local and global standards while meeting daily targets.
In interviews, be ready to walk through a remediation scenario you’ve encountered, explaining how you surfaced discrepancies, escalated high‑risk items to the right teams, and contributed to the remediation plan while coordinating with RM and Compliance.
Ask a precise question about the team and process, for example: how the SME role supports new joiners and what success looks like in terms of SLAs and quality metrics in the KYC workflow.