Laboratory Manager

JobsCloseBy Editorial Insights

Homewood Health in Guelph is seeking a full‑time, onsite Laboratory Manager to lead Laboratory Services and advance people‑centred care. You will provide strategic direction, maintain the Laboratory Quality Management System in line with Accreditation Canada Diagnostics, Ontario Laboratory Accreditation and Ministry of Health requirements, and oversee Point‑of‑Care Testing programs. The role includes staff recruitment and development, budgeting and capital planning, LIS initiatives, and accreditation readiness, all while championing accountability, collaboration and service excellence. You will work with physicians and regional partners to ensure timely, accurate diagnostics and drive improvements. Requirements: Bachelor’s degree in Medical Laboratory Technology, current CMLTO and CSMLS registrations, 5–10 years in a licensed lab with union experience; Master’s degree is an asset. For applications, tailor your resume and cover letter to show measurable QA outcomes, regulatory compliance, budget stewardship, LIS expertise, and leadership aligned with Homewood’s values, plus a clear commitment to patient safety, equity, diversity and inclusion and readiness for the vaccine policy.

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As our Manager, Laboratory you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing:

• Provide overall leadership, management, and strategic direction for the Laboratory Services Department
• Lead and maintain the Laboratory Quality Management System (QMS), ensuring compliance with Accreditation Canada Diagnostics, Ontario Laboratory Accreditation, and Ministry of Health requirements
• Oversee Point-of-Care Testing (POCT) programs, including device validation, quality control monitoring, and non-conformance investigations
• Foster a culture of accountability, collaboration, psychological safety, and service excellence aligned with organizational values
• Lead recruitment, interviewing, hiring, onboarding, performance management, and competency development for laboratory staff
• Manage employee relations, conflict resolution, attendance management, and professional development initiatives in partnership with Human Resources
• Collaborate with physicians, clinical leaders, and regional laboratory partners to ensure timely, accurate, and high-quality diagnostic services
• Drive laboratory quality improvement initiatives, including incident investigations, root-cause analyses, and workflow optimization
• Ensure compliance with all applicable laboratory licensing, occupational health and safety, privacy, and regulatory standards
• Oversee laboratory policies, procedures, technical manuals, training programs, and continuing education initiatives
• Participate in accreditation readiness activities and coordinate preparation for accreditation inspections and assessments
• Develop and manage departmental operating, staffing, and capital budgets while monitoring financial performance and implementing efficiencies
• Lead procurement activities, equipment evaluations, business case development, and implementation of new laboratory technologies and Laboratory Information Systems (LIS)
• Represent the laboratory on organizational, regional, and cross-functional committees 

What we’re looking for:

• Bachelor’s degree in Medical Laboratory Technology or a related discipline.
• Current membership with the College of Medical Laboratory Technologists of Ontario (CMLTO)
• Registration with the Canadian Society for Medical Laboratory Science (CSMLS).
• Master’s degree in Health Administration, Business Administration, or a related field is considered an asset
• 5–10 years of progressive experience in a licensed medical laboratory environment, including leadership responsibilities
• Demonstrated experience leading teams in a unionized healthcare environment
• Strong background in quality management, accreditation preparation, and regulatory compliance
• Proven leadership, change management, and human resource management skills.
• Advanced analytical, problem-solving, and decision-making abilities
• Expertise with Laboratory Information Systems (LIS), including configuration, integration, downtime procedures, and system optimization
• Strong understanding of provincial health privacy legislation (PHIPA) and data integrity standards
• Excellent communication, relationship-building, and stakeholder management skills.
• Experience collaborating with physicians, clinical teams, and external healthcare partners
• Commitment to patient safety, occupational health and safety, equity, diversity, and inclusion
• Demonstrated alignment with Homewood's values of Service Excellence, Innovation, Collaboration, and Integrity

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us 

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, diversity, equity & inclusion, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.