Legal Technology Specialist

JobsCloseBy Editorial Insights

Okta is hiring a Legal Technology Specialist to join the Legal Operations Team, reporting to the Director of Legal Systems and Technology. You will provide frontline support for the legal tech stack including CLM, eBilling, eDiscovery, and workflow automation, and assist with vendor selection, testing, and global rollouts. You’ll drive process optimization, support data driven insights, and lead user acceptance testing in partnership with TDI. Ideal candidates have 3+ years in legal operations or technical support, hands on experience with legal apps such as Conga CLM, and AI curiosity. To apply, tailor your resume to show cross functional impact, measurable efficiency gains, and the ability to translate technical concepts for non technical stakeholders in a hybrid Toronto environment.

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Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Legal Technology Specialist

Okta is seeking a Legal Technology Specialist to join our Legal Operations Team, reporting to the Director of Legal Systems and Technology. In this role, you will be the frontline support for Okta’s legal tech stack, ensuring our systems run at peak performance. You will be an integral member of the team, supporting existing technology and executing on roadmaps that drive efficiency and effectiveness.
This is an opportunity to provide hands-on business support and process improvement while working cross-functionally with Legal, TDI (Technology Data & Intelligence), Finance, and Procurement. You will collaborate with third-party vendors and internal stakeholders to help implement world-class legal technology solutions in a fast-paced, innovative environment.

 

What you’ll be doing 

• System Stewardship: Support the day-to-day administration of the Legal portfolio, including CLM, eBilling, eDiscovery, and workflow automation tools.
• Implementation Support: Assist in vendor selection, testing, and global rollouts for new applications in collaboration with system SMEs and TDI.
• Process Optimization: Identify business requirements and enhancements to boost team productivity, helping to replace manual operations with automated workflows.
• Technical Liaison: Partner closely with Okta’s TDI team to troubleshoot technical issues and manage escalations effectively.
• Testing & Quality: Lead user acceptance testing (UAT) for tactical changes and large-scale legal technology projects. 
• Data-Driven Insights: Support reporting and analytics initiatives to help Legal leadership make data-informed decisions.

 

What you’ll bring to the role

• Experience: Bachelor's Degree or equivalent with 3+ years of related experience in legal operations or technical support.
• Tech Savvy: Hands-on experience with legal applications and process automation; Conga (CLM) experience is a significant plus.
• AI Curiosity: Familiarity with AI implementation or LLM tools (e.g., Gemini, GPT, Copilot) and an interest in how they can be applied to legal workflows.
• Troubleshooting: Strong problem-solving skills with a track record of resolving software and system issues.
• Communication: Ability to translate technical concepts for non-technical stakeholders clearly and concisely.
• Operational Agility: Highly organized team player who can manage multiple competing priorities with high attention to detail. 
• Collaboration: Comfortable working with a broad range of stakeholders, from senior executives to cross-functional business partners.

 

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Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$72,000—$99,000 CAD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.