Library Services Officer
The University of QueenslandJobsCloseBy Editorial Insights
UQ is seeking a Library Services Officer to join the Client Experience team at Dutton Park on a permanent full‑time, on‑site basis with a base salary of $79,096 to $83,863 plus 17% super (HEW Level 4). You’ll deliver frontline library services, provide high quality guidance on resources and systems, handle basic IT support, mentor colleagues, coordinate workflows and contribute to ongoing service improvements in a fast paced academic environment with evening and weekend rosters. The ideal candidate will have relevant qualifications or equivalent experience, strong digital and library systems skills, excellent communication and a collaborative, proactive approach. To apply tailor your resume and a cover letter to the About You criteria, provide concrete examples of service outcomes, upload your documents, and submit by 7 July 2026 at 11 00 pm AEST. For questions contact Natalie Apelian at [email protected].
Play a key role in delivering frontline library services that make information and resources accessible for all.
Permanent, Full Time with Base salary will be in the range $79,096 - $83,863 + 17% super (HEW Level 4).
Based at our vibrant Dutton Park Campus.
About This Opportunity
We have an exciting opportunity for an ongoing Library Services Officer to join our team. This is your chance to step into a dynamic, fast-paced environment where you’ll support students and academics while playing a key role in enabling learning, teaching, and research across UQ.
As part of a collaborative and service-focused team, you’ll use your problem-solving skills, adaptability, and passion for delivering great service to enhance the library experience for our community. You’ll also contribute to the ongoing evolution of innovative, responsive library services.
Key responsibilities include:
Providing high-quality advice and support on library resources, systems, and services
Responding to enquiries and resolving issues, including basic IT support, escalating where needed
Supporting and mentoring colleagues, coordinating workflows, and assisting with small projects
Contributing to continuous improvement, including service enhancements and documentation
Please note:
The University of Queensland Library reserves the right to transfer staff to any of its services.
Evening, weekend and roster work will be required
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.
Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging options.
About You
Relevant qualifications and/or equivalent experience with a strong record of service delivery
Proven ability to deliver high-quality results with attention to detail and ownership of tasks
Strong digital and technology skills, including familiarity with library systems and software applications
Excellent communication and interpersonal skills, including active listening and clear expression
Collaborative and adaptable team player, thriving in changing environments and supporting team goals
Proactive, self-motivated, and committed to continuous learning and improvement
Interested?
For more information about this opportunity, please contact Natalie Apelian on [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility
needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623.
Applications close 7th July 2026 at 11.00pm AEST (R-66390).