Library Services Supervisor, College of Education, Criminal Justice, and Human Services, Library

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University of Cincinnati seeks a Library Services Supervisor for the CECH Library, a full-time onsite position in Cincinnati. The role oversees the CECH Library information desk, supervises student assistants, manages the physical collections workflow, creates exhibits and displays, coordinates room scheduling, and leads collections management projects and outreach with partner institutions. It may involve supervising exempt and non-exempt staff and helping shape customer service standards. Required: a Bachelor’s degree and one year of relevant experience, or five years of education and related work; preferred: supervisory experience with students, working knowledge of an ILS, and an interest in children and young adult materials. To apply, submit a cover letter and CV, include three references, and tailor your materials to demonstrate service excellence and project leadership; internal UC applicants apply via SuccessFactors.

Current UC employees must apply internally via SuccessFactors 

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service.  We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.   

About the College

The College of Education, Criminal Justice, and Human Services (CECH) Library is an integral part of the University of Cincinnati Libraries system. This position works closely with CECH librarians to enrich the academic experience through the development and promotion of collections in support of the CECH Schools of Education, Criminal Justice, Human Services, and Information Technology. In addition to traditional academic monograph collections housed in the 4th floor reading room and offsite, CECH Library boasts a Curriculum Materials Center on its 3rd floor, including children’s books, mixed materials (games, models, and manipulatives) and a MakerLab.  

Job Overview

This position oversees core library operations for the College of Education, Criminal Justice, and Human Services (CECH) Library at the University of Cincinnati. These responsibilities include: managing the CECH Library information desk, responding to user questions and requests for library materials, overseeing the routine maintenance of library collection and spaces. Supervises student assistants. Oversees all aspects of physical collections processing and access, including: receiving and preparing new materials for users, preparing preservation requests, and library collections management (inventory, shelf-reading, collection assessments). Prepares physical exhibits, displays and promotional materials that highlight library services and collections.

May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).  

Essential Functions

• Oversees service desk and supervises operational student assistants at CECH Library. 
• Ensures high-quality customer service, attention to detail in user services, and accuracy in the completion of opening/closing processes and statistics gathering. 
• Covers service desks as necessary, performing circulation and reserves responsibilities. Responds to user requests and needs, referring inquiries to librarians and other staff as necessary. Interprets library policies and procedures. 
• Oversees student assignments at the desk and in the care and maintenance of physical library collections. Participates in and assists with the training of student assistants. 
• At CECH Library, processes new books and mixed materials, and identifies and prepares items in need of preservation treatment.  
• Oversees and assigns work with library collections management projects, including collections inventories, collection assessments, and the removal of items for storage/weeding. Leads projects to review library collections, such as analysis of print holdings at consortial/peer institutions and assessment of usage/online availability. 
• Promotes children’s and young adult library collections. Prepares content for exhibits, displays and other educational and promotional outlets. Assists in partnerships with other cultural institutions that create new pathways for research and regional connection. 
• Oversees routine maintenance for the CECH Library facility, including all individual and group spaces and technologyMonitors technology, submits help calls and identifies facility issues and needs to elevate to supervisor. 
• Lead contact for room scheduling/coordination at CECH Library, including reservations for library classroom and group spaces.  
• Contributes to other special projects and initiatives in the CECH Library such as technology or facility initiatives.  

Required Education

• Bachelor's Degree
• Five (5) years of relevant education, experience and/or other specialized training can fulfill minimum education and experience requirements

Required Experience

• One (1) year of relevant work experience

Additional Qualifications Considered

• Recent supervisory experience, particularly with student employees. 
• Strong commitment to innovative and responsive library services. 
• Experience with operational management. 
• Demonstrated interest in library collections for children and young adults or related materials. 
• Strong commitment to innovative and responsive library services. 
• Demonstrated work experience serving a user population. 
• Working knowledge of an integrated library system (ILS). 
• An educational or experiential background in education and/or library services for children and young adults. 

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Application Process

• Applications without both a cover letter and CV/Resume will not be considered for the position.
• Three (3) references will be checked during final stages.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:

Salary/Hourly Pay Rate Information: $51,000 - $57,000

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html

UC is an E-Verify employer.  If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal.  We are unable to consider “easy apply” applications submitted via other websites.   For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. 

Equal Opportunity Employer.  Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 101402 

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