Lodgement Administrator
ACCJobsCloseBy Editorial Insights
ACC is hiring a Lodgement Administrator in Dunedin, full-time onsite. In this fast paced, data-driven role you will register new manual claims, chase missing or conflicting information, support the claim registration process, and make simple cover decisions with automated tools. You’ll join a supportive team, earn starting salary of $60,486 plus 9% super, and have a clear path for development with a start date of Monday 9 November 2026. To stand out, show you can work quickly with high volumes while keeping a sharp eye for detail, communicate well, and solve problems. Prepare a targeted resume, tailor your cover letter to ACC values, apply before August 30, 2026, 11:59pm, and if you have trouble apply email [email protected].
About the role | Mō te tūranga mahi
As a Lodgement Administrator you will ensure that new claims are registered efficiently and effectively so that our clients can get the support they need to get back to everyday life.
This is a fast-paced and data-driven environment where you will work alongside our automated lodgement and cover decision tools. The day-to-day activities in this role include:
Registering all new manual claims
Following up missing or conflicting claim information
Undertaking a range of administration activities to support the claim registration process
Making some simple cover decisions that cannot be made by the automated tools
This role is a great opportunity to kick-start your career with ACC, and give you a fantastic foundation to move on to more complex areas. You will be joining a supportive and inclusive team who are committed to creating the best experience for our customers, and each other.
The hours for this role are 40 hours per week, Monday to Friday between the hours of 8am and 5.30pm.
What to expect | Ngā Kawatau
We can offer you a starting salary of $60,486 + a 9% superannuation contribution, annual performance reviews linked to pay increases, and discounts on Southern Cross health insurance, gym membership, retail discounts and staff banking packages. We can also offer you:
Career development
Regular career and development conversations with your leader
On-the-job skill development and coaching
Opportunities to grow into other internal roles
About you | Mōu
Comfortable working at a fast pace with high volumes, you will be efficient in how you complete your work but always have a strong attention to detail.
Great communication skills (verbal and written) and a natural inclination to analyse data to check alignment against information.
You will be a keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges.
Experience working in an administration role would be advantageous
Applications close | Rā Kati
This role has a start date of Monday 9 November 2026. Applications will run through to 11:59pm Sunday 30th of August 2026
Should you have any difficulty applying please contact [email protected]