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Loss Prevention Officer (Security) - The Warehouse, Clendon (Part-time)

The Warehouse Group
1 day ago
Part-time
On-site
Auckland, E7

JobsCloseBy Editorial Insights

Two part-time Loss Prevention Officer roles at The Warehouse Clendon, with Sunday 7am to 3pm or Friday to Saturday 7am to 2:30pm. You’ll prevent theft, keep staff and customers safe, monitor cameras, stay visible on the floor, engage with shoppers, and log events on the crime reporting platform. About you: customer-facing experience helps but isn’t required; strong communication, a positive attitude, willingness to learn, and comfort standing all shift. Conflict resolution and staying calm under pressure are a plus. For your application, tailor your CV to show reliability, any CCTV or security exposure, and de-escalation examples; note your availability for the shifts and align with The Warehouse Group values. Perks include discounts, birthday leave, Here for Good leave, and career progression.


Company Description

Ko wai mātou – Who we are

    The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

    Job Description

    Te kaupapa o te tūranga - The purpose of the role. 

    There are two open positions for this role and the hours of work are:

    Position 1

    • Sunday - 7:00am - 3:00pm

    Position 2

    • Friday - Saturday -7:00am - 2:30pm

    We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. 

    Key Responsibilities: 

    • Monitor security cameras 
    • Maintain a visible presence on the shop-floor 
    • Interact with customers and address their concerns
    • Upload events onto our crime reporting platform.  

    Qualifications

    He kōrero mōu ake - About you

    Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

    Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

    Additional Information

    Tā mātou tāpaetanga – What we offer

    • Team Card: Access to discounts across our brands. 
    • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
    • Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
    • Career Progression: an excellent stepping stone into other internal opportunities.
    • Plus loads more!