Loss Prevention Officer (Security) - The Warehouse, Hawera (Part-time)

JobsCloseBy Editorial Insights

The Warehouse Hawera is seeking an experienced Loss Prevention Officer to join part-time, Friday to Monday 4:00 pm to 8:00 pm. This is not an entry-level role; applicants must have proven loss prevention or security experience. Key duties include monitoring CCTV, maintaining a visible floor presence, engaging with customers, logging incidents on the crime reporting platform, performing expiry checks, and data entry. You will need strong communication, conflict resolution and de-escalation skills, the ability to stay calm under pressure, reliability and good situational awareness, and comfort standing for extended periods. To apply, tailor your CV to highlight relevant security experience with concrete examples, emphasize CCTV and data-entry capabilities, and confirm availability for the schedule. Benefits include staff discounts and career progression.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Te kaupapa o te tūranga - The purpose of the role

Hours of work:

• Friday - Monday - 4:00pm - 8:00pm

We are seeking an experienced and highly vigilant Loss Prevention Officer to join our team. The successful candidate will have proven capability in theft prevention, customer safety, and incident management. This is not an entry-level position - applicants must have relevant experience in loss prevention or a similar security-focused role to be considered.

Key Responsibilities

• Monitor and review security camera footage
• Maintain a visible presence on the shop floor
• Engage with customers and address any concerns
• Upload events and incidents onto our crime reporting platform
• Complete grocery expiry checks
• Carry out any other duties required of the role
• Comfortable using computers and able to confidently enter data

Qualifications

He kōrero mōu ake - About you

To be successful, you must bring prior experience in loss prevention, security, or a closely related field. Applicants without relevant experience will not be shortlisted.

You will also have:

• Strong communication skills and confidence interacting with customers
• Proven experience in conflict resolution and de-escalation
• The ability to remain calm and professional under pressure
• Reliability, situational awareness, and a proactive, safety-focused attitude
• Comfort with standing for extended periods
• Comfortable using computers and able to confidently enter data

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent steeping stone into other internal opportunities.
• Plus loads more!