Loss Prevention Officer (Security) - The Warehouse, Kaitaia (Part-time)

JobsCloseBy Editorial Insights

This part-time Loss Prevention Officer role at The Warehouse Group in Kaitaia is Sunday to Tuesday from 4pm to 8pm, onsite, focusing on preventing theft and keeping staff and customers safe while maintaining a visible presence on the shop floor. You’ll monitor security cameras, engage with customers, and log incidents on the crime reporting platform. The right candidate combines calm under pressure with solid communication and a positive, eager-to-learn attitude; retail or hospitality experience helps but isn’t required. You should be comfortable standing for long periods and skilled in de-escalation. Perks include staff discounts, Birthday Leave, Here for Good Leave, and clear career progression; tailor your CV to show reliability, customer service, and a willingness to learn.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Te kaupapa o te tūranga - The purpose of the role. 

Hours of Work:

• Sunday - Tuesday: 4:00pm - 8:00pm

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. 

Key Responsibilities: 

• Monitor security cameras 
• Maintain a visible presence on the shop-floor 
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.  

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more! 

Hours are 
 

Sunday -Tuesday 4pm-8pm