Loss Prevention Officer (Security) - The Warehouse, Nelson (Part-time)

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An approachable part-time Loss Prevention Officer with The Warehouse Group in Nelson, responsible for monitoring cameras, staying visible on the shop floor, assisting customers, and logging incidents on the crime reporting platform. The role covers Friday and Saturday day shifts, with career progression opportunities and benefits such as staff discounts and paid leave. Ideal candidates bring strong communication, a positive attitude, and composure under pressure; customer service helps but is not required. To apply, tailor your CV to highlight conflict resolution, calm de-escalation, reliability for weekend shifts, and comfort standing for long periods; note any security or retail exposure and your willingness to learn.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Te kaupapa o te tūranga - The purpose of the role. 

Work hours are:

• Friday 8:00am - 5:00pm
• Saturday 8:00am - 5:15pm

Key Responsibilities: 

• Monitor security cameras 
• Maintain a visible presence on the shop-floor 
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.  

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!