Loss Prevention (Security) Officer - The Warehouse, Lower Hutt (Part-time)

JobsCloseBy Editorial Insights

Join The Warehouse Group in Lower Hutt as a part-time Loss Prevention Officer, Friday 8am to 5pm and Saturday 8am to 1pm. You’ll help prevent theft, keep staff and customers safe, monitor cameras, stay visible, assist customers, and log events. About you: customer-facing experience helps but isn’t required; strong communication, a positive attitude, willingness to learn, and comfort standing. Conflict resolution and de-escalation skills and staying calm under pressure are a bonus. We offer team discounts, birthday leave, Here for Good leave, and solid career progression. To apply, tailor your resume to show relevant retail or hospitality experience and include a brief note on why you want this role.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Hours of work: 

• Friday - 8am - 5pm
• Saturday - 8am - 1pm

Te kaupapa o te tūranga - The purpose of the role. 

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. 

Key Responsibilities: 

• Monitor security cameras 
• Maintain a visible presence on the shop-floor 
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.  

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent steeping stone into other internal opportunities.
• Plus loads more!