Maintenance Officer

JobsCloseBy Editorial Insights

RACV Torquay is hiring a full-time on-site Maintenance Officer to keep the resort’s facilities safe, functional and guest-ready with timely, high-quality work, proactive issue identification and strong collaboration with resort operations and contractors. You’ll perform general building and aquatics plant maintenance, schedule tasks through property assessments, support preventive programs, uphold regulatory standards and contribute to safer work practices and incident investigations. Essentials: knowledge of facility maintenance, handyman skills across carpentry, painting, electrical and plumbing, excellent communication, ability to work independently, strong time management, physical fitness and a current driver’s licence. Desirable: hotel or resort maintenance experience, restricted electrical licence or aquatics accreditation, BMS or property database experience, MS Office. Applications require work eligibility in Australia and consent to a criminal record check; tailor your CV to demonstrate hands-on multi-trade capability, contractor supervision and a customer service mindset.

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.  

At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

As a Maintenance Officer, you’ll play a key role in maintaining RACV property infrastructure across the Torquay Resort, your focus will be on delivering timely, high-quality maintenance work, proactively identifying issues, supporting resort operations, and ensuring a safe and well-presented environment at all times.

What You’ll Do

• Carry out general building, aquatics plant and equipment maintenance to keep our facilities safe, functional and guest-ready.
• Identify and schedule maintenance requirements through regular property assessments.
• Assist with preventative and periodic maintenance programs.
• Maintain high standards of work area presentation and regulatory compliance.
• Provide excellent service when working with internal teams to support guest and member needs.
• Supervise contractors and contribute to strong supplier relationships.
• Support process improvements, team collaboration and broader property initiatives.
• Promote safe work practices and help with incident/accident investigations where required.

What You’ll Bring

Essential

• Knowledge of facility, building and equipment maintenance.
• General handyman skills across areas such as carpentry, painting, electrical, plumbing.
• Strong communication skills and the ability to work independently.
• Ability to manage time and multiple tasks effectively.
• Physically fit with a strong customer service ethic.
• Current driver’s licence.
  
  

Desirable

• Exposure to hotel or resort maintenance operations.
• Restricted electrical licence or aquatics accreditation.
• Experience using building management systems and property databases.
• Computer literacy, ideally MS Office suite.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.