Manager Account Opening

JobsCloseBy Editorial Insights

Evelyn Partners is seeking a Manager - Accounts Opening in Liverpool to lead a 10 strong team responsible for daily account opening, ensuring timely, accurate processing and regulatory compliance while supporting change initiatives and system improvements. You will keep client records current, document procedures, and conduct Training Needs Analyses. To succeed, bring substantial financial services operations experience, solid regulatory knowledge on settlement, and proven supervisory ability with a track record of delivering against deadlines. Highlight leadership wins, improved controls, and familiarity with Excel. If you have a Level 3 FCA qualification or plan to obtain it within 18 months, mention it. Emphasise collaboration, inclusivity, and willingness for hybrid working.

Company Description

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next.

Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.

Job Description

What will you be doing?

We’re seeking a talented Manager - Accounts Opening to join our team in Liverpool. You will be responsible for a team of 10 who will perform the daily duties, checking and general processing of all Account opening functions, in a timely and accurate basis, whilst ensuring compliance with regulatory requirements. 

As Manager - Account Opening, your responsibilities will include among others:

• Assist the Senior Manager in daily responsibility for oversight of the team ensuring that all team tasks are documented and completed to deadline and that reconciling items are resolved within appropriate timescales and appropriate action is taken to rectify errors or omissions and that any anomalies are escalated in a timely fashion.
• Provide technical advice to assist in resolving complex issues or queries which arise within the team and to the change management programme relevant to your area, to actively manage the development and delivery of changes to operational and systems infrastructure.
• Ensure comprehensive client records are kept and that these are accurate and up to date at all times.
• Support management in ensuring that systems, processes, and controls are in place and are fit for purpose and ensure that team procedures are documented, periodically reviewed, and updated.
• Work with management to review business initiatives, policies, and products from an operational perspective to ensure that they are fully supportable.
• Regularly complete Training Needs Analysis of team members to ensure they have the required skill and knowledge to perform their role highlighting to the senior manager.

Qualifications

To be successful in this role, you should:

• Significant operations experience gained within financial services
• Demonstrable and practical knowledge of the regulatory environment relating to investment management and in particular settlement operations 
• Demonstrable experience of supervising the work of more junior members of staff
• Experience of managing a team desirable, although not essential 
• Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel

Desired: 

• Relevant Level 3 FCA recognised professional qualification (e.g. CISI Investment Operations Certificate) or appetite and ability to complete it within 18 months of appointment

Additional Information

As a colleague here at Evelyn Partners, you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.