Manager - Category Management - F&B

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Dubai Airports is seeking a Manager, Category Management F&B to own the performance of its F&B concession portfolio across DXB and DWC, driving sales, service standards and revenue through proactive concessionaire engagement and data-driven reviews. You will partner with the Concession Revenue team to identify risks and opportunities, track KPIs with dashboards, and translate insights into actionable plans. The role requires a bachelor’s degree and 3-5 years in account or revenue management within airports or other high-footfall settings, plus a solid grasp of F&B drivers and market trends. When applying, highlight quantified results, stakeholder management, cross-functional delivery, and governance adherence.

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COMMERCIAL

Manager – Category Management F&B  

Revenue. Reputation. Relationships with 1300 organisations. Our team’s task is as challenging as it is complex. They develop the revenue that drives our profitability, funds future development, and improves customer service. From flights to fuel, parking to property leasing, and in-flight meals to landside lattes, they make the best of every revenue stream through fresh service propositions

What you’ll deliver

• You’ll manage the performance of your assigned F&B concession portfolio, supporting the delivery of sales, service standards and revenue outcomes across DXB and DWC. You will apply concessionaire engagement frameworks and performance expectations consistently, enabling effective day‑to‑day partner management and delivery against agreed targets.
• You’ll support performance management across F&B partners, using data and operational insight to identify risks and improvement opportunities, and ensuring agreed action plans are progressed, tracked and followed through in partnership with the Concession Revenue team and concessionaires.
• You’ll coordinate the delivery of initiatives impacting F&B commercial operations, working with internal stakeholders to progress agreed priorities, support commercial objectives and ensure alignment with policy, governance and operational requirements.
• You’ll maintain a good understanding of market, passenger and operator trends, applying these insights to support category initiatives, enhance service standards and improve overall portfolio performance.
• You’ll support future F&B commercial planning, providing operational input and performance insight into concession projects and portfolio initiatives to support effective execution and continuous improvement.

What you bring

• •You should be educated to a bachelor’s degree level in a relevant field, such as F&B, Retail, Business, Management or Commerce, with a minimum of 3-5 years of relevant experience in Account Management, Revenue Management and Contract or Concession Management within a commercial environment such as airports, high-footfall retail, or large mall settings.
• You’ll have experience analysing sales, service and operational KPIs at store or portfolio level, with the ability to translate findings into clear actions and follow‑up activities with partners and stakeholders.
• You’ll have working experience in structured reporting and performance tracking, including the use of dashboards and reports to support reviews, operational follow‑up and day‑to‑day decision-making.
• You’ll possess a good understanding of F&B concession or retail performance drivers, including sales, footfall/passenger demand, location dynamics and service standards, with the ability to apply these insights to support performance improvements.

Life at Dubai Airports

Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.