Manager Employee Relations

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Transport for NSW is seeking a proactive Manager Employee Relations to lead operational workforce relations across a complex industrial landscape, partnering with TfNSW leadership, unions and legal and government groups to deliver outcomes. You’ll guide ER activities with line managers, coach leaders, conduct high level negotiations, and shape frameworks that enable engagement and smooth change. The ideal candidate brings extensive industrial relations experience in a large, time‑pressured environment, strong negotiation skills, and the ability to be a trusted adviser across the organisation, balancing customer needs with business outcomes and understanding state government dynamics. To apply, tailor your resume to IR leadership and stakeholder engagement, review the role description and information pack, and submit by 9 March 2026. Contact Jackie Brillas for details; flexible work options may be available; Aboriginal and disability candidates are encouraged to apply.

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You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

 

You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here’s your opportunity to help our people make a big impact.

 

 

In this role, you'll:

Navigate a complex industrial landscape to achieve operational workforce relations outcomes for TfNSW, working closely with stakeholders across TfNSW leadership, unions, legal, state and federal groups.

 

Lead the employee relations activities through partnering with line managers in the effective engagement and management of staff and interaction with unions.

               

Provide professional advice, support and coaching for leaders to foster collaborative workplace relations.

 

Conduct high level negotiations dealing with industrial matters.

 

Liaise with transport industrial organisations and Unions on matters relating to the development and implementation of new and amended policies, strategies or programs.

 

Shape and implement Employee Relations frameworks and strategies aimed at enabling the workforce priorities to ensure high levels of engagement and a collaborative approach to issues resolution and change.

 

Please view more information in the linked role description, and information pack.

 

 

About you

A proactive and self-driven individual with excellent interpersonal and communication skills, and the ability to engage and build effective working relationships with a diverse range of people.

 

A highly engaged and experienced industrial relations professional with a passion for lifting performance and focussing on outcomes. You have experience managing IR in a complex organisation, with active union representation.

 

You will have significant experience in understanding how to best implement business needs and identify risks and benefits in what can be a high pressured and time sensitive environment.

 

Strong negotiating skills and the ability to establish yourself as a trusted advisor across the organisation.

 

Balanced understanding of customer needs as well as business requirements is pivotal for this role to ensure customer needs are met whilst driving key business outcomes.

 

Being familiar with state government agency intricacies would be beneficial

 

 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

 

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

 

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

 

 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

 

Flexible work options may be available. Learn more via Flexible work options and policy  

 

Apply today 

 

Applications close 11:59 PM  Monday, 9 March 2026

 

For more information about this role, please contact [email protected].

 

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

 

Learn more about how to apply via Our recruitment process | Transport for NSW 

 

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