Marketing Coordinator (Marketing Department)

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Fasken is hiring a Marketing Coordinator for the Calgary office to join the Marketing Department as a full-time onsite role focused on event coordination, CRM, content management and special projects. You’ll run end-to-end client events, manage data in Nexl, update lawyer bios and firm bulletins, and help oversee merchandising and gifting programs while handling administrative tasks. The ideal candidate has 2+ years of marketing or events experience in a professional services setting, a post-secondary credential, and a service minded, collaborative approach. Expect five days onsite with occasional overtime; apply through the candidate portal on fasken.com with a tailored resume and cover letter. Highlight client service, teamwork, communication, and your ability to juggle multiple priorities.

Fasken is a leading international business law and litigation firm. With over 900 lawyers and 1,100+ employees, we have offices in Vancouver, Surrey, Calgary, the Tsuut’ina Nation, Toronto, Ottawa, Montréal, Québec City, London, and Johannesburg. We provide strategic and thoughtful advice in virtually all areas of business law to a broad range of clients including close to half of the Fortune 100 companies, corporate clients, government agencies, regulatory authorities, non-profit bodies and individual clients.

We are a high-achieving, professional, entrepreneurial, team-oriented, and friendly place to work. We are committed to diversity and inclusion and offer a welcoming environment for all people. While we are here to service our clients and are a deadline-driven industry, we look to be innovative, and there are opportunities to participate in initiatives which make a difference in our firm and community.

Achieve excellence doing work that’s challenging and rewarding, with people you’ll like working with, in an environment that’s welcoming, supportive, entrepreneurial and innovative, where you’re a valued contributor, not just an employee. For additional information about the firm or this position, please visit our website at www.fasken.com.

Marketing Coordinator (Marketing Department) – Calgary, AB

Job Summary

We are currently looking for a dynamic and experienced Marketing Coordinator to join the Marketing Department. This position will assume a wide variety of marketing responsibilities with an emphasis on event coordination and execution, CRM, Content Management, and special projects. There are also some administrative tasks with this role. It requires a true team player with a “can-do” attitude, and an individual with a great service and a solutions-oriented approach. The candidate will have a strong work ethic, be collaborative, professional, adaptable, positive and interested in their work. 

Work Environment

This position will be primarily onsite with the expectation that the candidate will be available to work in the office five (5) days a week. Occasional hybrid work can be accommodated based on departmental needs, though it cannot be guaranteed and may change if business demands require more onsite support in any given week.

Hours of work are from 8:00 a.m. to 4:00 p.m.. Occasional pre-authorized overtime may be required to meet business needs.

For Indigenous candidates interested in employment on-reserve, there may be an opportunity at Fasken to do so at our Alberta office situated on Tsuut'ina Nation, west of Calgary. Such candidates are encouraged to speak to Human Resources during the interview process to obtain additional information

To us success means:

• Having a strong client service approach – you’re ready, willing, and able to put our clients first and exceed their expectations.
• Caring about one another – you possess strong interpersonal skills and the ability to build harmonious working relationships within your immediate team, across other departments in the firm, and the community.
• Working collaboratively – you’re a self starter who values working in a collaborative team based environment.
• Possessing exceptional communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties.
• Approaching your work with agility and the willingness to learn and utilise new technology.
• Being adaptable to changing priorities in a fast-paced environment while being organized and maintaining accuracy with a high attention to detail.
• Demonstrating strong research, investigative and problem solving skills with the ability to exercise judgement to resolve issues.
• Treating sensitive and confidential matters with discretion and diplomacy at all times.

Primary Responsibilities

Event Coordination & Execution

• Coordinate end-to-end event logistics for client-facing and virtual events, including attendee lists, invitations, venue, catering, audiovisual requirements, and on-site logistics.
• Research and recommend venue options and conduct site visits as required.
• Prepare event materials including agendas, signage, name badges, promotional items, and branded assets.
• Attend Calgary-based events and provide day-of-event support, including setup, problem-solving, and teardown.
• Maintain detailed event trackers, schedules, and checklists to ensure smooth and consistent event delivery.
• Manage the administration, allocation, and distribution of tickets for firm-hosted events.

CRM Data Steward

• Proactively manage and maintain contact data, ensuring accuracy and completeness.
• Build, test, and send electronic communications such as bulletins and event invitations to clients and prospects, supporting business development efforts.
• Generate administrative reports related to data quality, user adoption, and client segmentation, ensuring consistent accuracy.
• Develop and update documentation of CRM procedures and best practices.
• Partner with the IT department and external vendors to troubleshoot and resolve technical CRM/database issues.
• Onboard and provide training to new hires on Nexl.

Content Management

• Post and maintain lawyer online biographies, including regular updates of experience items, speaking engagements, legal recognitions and photos.
• Contribute to Firm-wide bulletin production, ensuring that content aligns with marketing and business development goals and client engagement.
• Oversee Fasken TV.

Special Projects

• Assist with various special projects as needed.
• Manage and maintain the region’s branded corporate merchandise program to enhance the Firm's visibility.
• Coordinate the Gifting Program.

Reporting & Administration

• Maintain organized records including invoices, receipts, expenses, budgets, and supporting documentation.
• Coordination of bill payments and cheque requisitions for marketing and department expenses.
• Provide administrative support to the Regional Marketing team as needed.
• Manage changing priorities and competing deadlines with professionalism, sound judgment, and attention to detail.

Required Knowledge and Experience

• 2+ years of experience in marketing, communications, events, or business development; experience in a professional services environment is preferred.
• Post-secondary degree or diploma in Marketing, Communications, Business, or a related field, or equivalent experience.
• Creative, enthusiastic, and results-driven team player able to collaborate with local and firm wide, multi-disciplinary teams.
• Self-motivated, proactive, and capable of working independently with minimal supervision.
• Strong organizational, project management, and prioritization skills, with the ability to manage multiple high-profile initiatives simultaneously.
• Ability to perform effectively under pressure with tight deadlines and competing deliverables.
• Excellent written and verbal communication skills, with the ability to interact professionally with external contacts and individuals at all levels of the organization.
• Highly professional, client-focused approach with strong judgment and problem-solving skills.
• Proficiency with Microsoft Office Suite, event management platforms, CRM systems, Adobe Acrobat, and Canva; experience with Nexl or similar CRM tools is an asset.
• Demonstrated commitment to privacy, ethics, and professional integrity.

Candidates who do not meet all the listed requirements are still encouraged to apply, as diverse experiences and perspectives are valued.

Supervisor

• This role reports to the Senior Director, Marketing and Business Development.

What we offer:

Join our friendly, collaborative and rewarding work environment where your professional development is supported, and your contributions are encouraged and valued.  In a permanent, full-time role, we offer the following:

• A competitive total compensation package
• Flexible medical and dental benefits, including telemedicine services
• Short and long term disability insurance
• Employee and family assistance program (EFAP)
• Group retirement savings plan with matching contributions
• Paid vacation and sick days
• Personal days
• Wellness Subsidy and educational reimbursement
• Transportation monthly subsidy
• Maternity/parental leave top up
• Employee referral program
• Opportunities to give back to your community through Firm initiatives

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome. Fasken is committed to diversity and inclusion in all that we do.

Compensation

The salary range for this position varies based on market rates and experience levels of the qualified candidate. The base pay offered is based on factors such as location, job-related knowledge, skills, experience, internal and market equity. Candidates are encouraged to discuss desired salary ranges within the application and interview process to confirm alignment with budgeted compensation.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verification.

Your Application

The successful candidate will be detail oriented, a team player and will have excellent organizational & communication skills, both written and oral and the ability to manage multiple tasks in a fast-paced and superior client service environment. We provide a collegial work environment, competitive compensation and comprehensive benefits package.

Please submit your resume and cover letter in confidence through our candidate applicant portal on www.fasken.com.

We thank all candidates for applying, however, only qualified applicants will be contacted for an interview.

NO AGENCIES, PLEASE