Mental Health Support Worker

JobsCloseBy Editorial Insights

Rethink Mental Illness is seeking a committed Mental Health Recovery Worker for Romsey Avenue in Nuneaton, a full-time onsite role supporting adults with severe mental illness in a 24-hour residential setting. You’ll provide one-to-one key worker support, develop personalised safety plans, encourage wellbeing, and help with daily living and community connections while collaborating with a multidisciplinary team to promote independence. The role offers flexible shifts including sleep-ins, enhanced payments, and a benefits package with learning. To apply, highlight relevant social care experience, strong listening and empathy, and comfort with digital tools; show how your values align with recovery-focused, person-centred care and safeguarding. Include concrete examples and a commitment to DEI.

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Join Our Team as a Mental Health Support Worker
Location: Romsey Avenue, Nuneaton
Enhancement Additional Payments: £50 - Per sleep in (8 hours), £0.86 - Unsocial Hours, 1.5 x hourly rate - Bank Holiday

Are you passionate about making a real difference in people’s lives? We’re looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Romsey Avenue – a CQC Registered home supporting with severe and enduring mental health challenges.


Romsey Avenue is a 24-hour residential service for adults living with severe mental illness. The service provides support seven days a week through daytime, afternoon, evening, and sleep-in shifts, ensuring continuous care and assistance. The service accommodates up to 13 male and female residents and is committed to delivering high-quality, person-centred support tailored to each individual's needs, preferences, and aspirations. Our approach is strengths-based, focusing on empowering individuals to build on their existing skills and abilities. Residents are encouraged and supported to achieve the highest level of independence possible, while maintaining their wellbeing and recovery. Staff work collaboratively with a range of external professionals and agencies to ensure a consistent, coordinated, and holistic approach to support, enabling residents to work towards their personal goals and improve their quality of life.


What will you do?

In this role, I will support individuals on their recovery journey, helping them build skills, confidence and independence. My work will include:

• Providing one to one key worker support and building positive, professional relationships
• Carrying out assessments and developing personalised support and safety plans
• Encouraging people to manage their mental and physical wellbeing
• Supporting service users with meaningful activities - Daily tasks, such as personal care, maintaining home environment, food and hydration and also sharing successes.
• Supporting individuals with daily living skills and accessing community services
• Liaising with mental health agencies, professionals and community groups
• Contributing to safeguarding and promoting a safe, supportive environment
• Keeping accurate records, monitoring progress and sharing information with the team
• Helping improve the service by offering feedback and supporting colleagues


What we’re looking for:

• Experience supporting people with mental illness in a social care setting.
• Great listening skills, empathy, patience, and kindness
• Ability to work with digital systems (Microsoft applications, email, internet)
• A commitment to our values and willingness to learn


Apply today and be part of a team that truly makes a difference.


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Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
• Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.


Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.